SAS Office Add-In is not available in Excel

[Miron]

Hello,

recently we have experienced some problems with SAS Office Add-in.

Working with SAS Add-in in Excel, I have got an unexpected windows error ("Blue Screen of Death"),  the windows system was restarted.

After this, the SAS ribbon in Excel is not available anymore. In the COM Add-Ins section of Excel, I can see the SAS Add-ins. They are deactivated. I can not activate them. I have tried to remove them and to install them again, but it does not work.

SwitcherUtility does not work.

New Installation of MS-Addin Components does not help.

As I am not the only user in our company, who has got this error. I am wondering if there is a solution/work-around for this problem

I would appreciate any hints

MS Office 2010

Windows Vista 32 Bit

SAS 4.3

Thanks,

Miron

[LinusH]

This is a typical question that is best suited fort SAS tech support.

[jakarman]

Check the windows doc as addins can be disabled when there was a problem.

Enabling them should give them back...
Windows -Vista???  even older than XP and that supports drops in april 

[Fugue]

The issue of a missing SAS tab in Excel appears to be caused by either the user intentionally disabling the SAS AMO add-in, or by Microsoft Office itself because the add-in is causing a "problem". In either case, there seems to be two related issues:

• one is that the COM add-in is de-selected. See SAS Usage Note: http://support.sas.com/kb/16/844.html
• the other is that the Excel add-in is disabled from loading. See SAS Usage Note: http://support.sas.com/kb/12/964.html