BookmarkSubscribeRSS Feed
🔒 This topic is solved and locked. Need further help from the community? Please sign in and ask a new question.
DavidPhillips2
Rhodochrosite | Level 12

In Information Delivery Portal on 9.4 M3 URL Display Portlets are taking a while to load.  This started happening last week and seems to have gradually gotten worse.  Stored process portlets display correctly.  Home tabs without portlets load fine.  Standard Reports run fine.  I don't know of a change to the server.

1 ACCEPTED SOLUTION

Accepted Solutions
DavidPhillips2
Rhodochrosite | Level 12

We ended up changing our middleware IP address and the slowness stopped.  Problem solved.

View solution in original post

2 REPLIES 2
SASKiwi
PROC Star

Check out peformance of your SAS mid-tier server. Look at CPU usage and memory. Check server event logs and SAS server logs to see if there are errors happening that might impact performance. We've had problems like this when SAS Environment Manager processes go pear-shaped and start writing zillions of errors to log files.

DavidPhillips2
Rhodochrosite | Level 12

We ended up changing our middleware IP address and the slowness stopped.  Problem solved.

suga badge.PNGThe SAS Users Group for Administrators (SUGA) is open to all SAS administrators and architects who install, update, manage or maintain a SAS deployment. 

Join SUGA 

Get Started with SAS Information Catalog in SAS Viya

SAS technical trainer Erin Winters shows you how to explore assets, create new data discovery agents, schedule data discovery agents, and much more.

Find more tutorials on the SAS Users YouTube channel.

Discussion stats
  • 2 replies
  • 1254 views
  • 1 like
  • 2 in conversation