SAS Environment manager is down

[againreddy]

Hi All,

SAS  company recently installed SAS 9.4M5 on our Linux(Redhat 7) Servers . We had requirements to disable TLS 1.2 below on SAS environment manager. We restarted all three servers . SAS Environment manager is not Up 

(sas @ xxxx~ )$ cd /sasconfig/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/bin
(sas @ xxxxxxbin )$ ./hq-server.sh status
HQ Server is not running.
(sas @ xxxx bin )$ ./hq-server.sh start
Starting HQ Server...
(sas @ xxxxx  bin )$ ./hq-server.sh status
HQ Server is not running.

Change We DID to the file  SASCONFIG/Web/SASEnvironmentManager/server-5.8.0-EE/conf/hq-server.conf

Change:

server.java.opts=-Djava.awt.headless=true -XX:MaxPermSize=192m -Xmx2g -Xms1g -XX:+HeapDumpOnOutOfMemoryError -XX:+UseConcMarkSweepGC  -Djdk.tls.client.protocols = "TLSv1.2"

After the ,We restarted the hq-server.conf. It worked fine. When we restarted all the SAS services(Mid ,Meta and compute) SAS environment is not up.

Please advice on how to fix this issue

server.java.opts=-Djava.awt.headless=true -XX:MaxPermSize=192m -Xmx2g -Xms1g -XX:+HeapDumpOnOutOfMemoryError -XX:+UseConcMarkSweepGC  -Djdk.tls.client.protocols = "TLSv1.2"

[AjmalFarzam]

Hi,

Any clues in the hq-server.log file? What steps did you perform to disable TLS? 

[againreddy]

Disable TLS:
Step1:
SASCONFIG/Web/SASEnvironmentManager/server-5.8.0-EE/conf/hq-server.conf

Change:
server.java.opts=-Djava.awt.headless=true -XX:MaxPermSize=192m -Xmx2g -Xms1g -XX:+HeapDumpOnOutOfMemoryError -XX:+UseConcMarkSweepGC -Djdk.tls.client.protocols = "TLSv1.2"

Step2 :Restart SAS neviroment manager


Log:

018-12-07 17:11:10,590 INFO [WrapperStartStopAppMain] [org.hyperic.bootstrap.HQServer@151] Booting the HQ server...
2018-12-07 17:11:10,674 ERROR [WrapperStartStopAppMain] [org.hyperic.bootstrap.ProcessManagerImpl@119] Command did not execute successfully (exit code = 1)
2018-12-07 17:11:11,680 INFO [Wrapper-Stopper] [org.springframework.context.support.ClassPathXmlApplicationContext@518] Refreshing org.springframework.context.support.ClassPathXmlApplicationContext@3a0de57d: startup date [Fri Dec 07 17:11:11 EST 2018]; root of context hierarchy
2018-12-07 17:11:11,682 INFO [Wrapper-Stopper] [org.springframework.beans.factory.xml.XmlBeanDefinitionReader@316] Loading XML bean definitions from URL [jar:file:/sasconfig/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/lib/hq-bootstrap-5.8.0.jar!/META-INF/spring/bootstrap-context.xml]
2018-12-07 17:11:11,755 INFO [Wrapper-Stopper] [org.springframework.beans.factory.config.PropertiesFactoryBean@172] Loading properties file from class path resource [hq-server.conf]
2018-12-07 17:11:11,757 INFO [Wrapper-Stopper] [org.jasypt.spring.properties.EncryptablePropertyPlaceholderConfigurer@172] Loading properties file from class path resource [spring-jdbc.properties]
2018-12-07 17:11:11,757 INFO [Wrapper-Stopper] [org.jasypt.spring.properties.EncryptablePropertyPlaceholderConfigurer@172] Loading properties file from class path resource [hq-server.conf]
2018-12-07 17:11:11,777 INFO [Wrapper-Stopper] [org.springframework.beans.factory.support.DefaultListableBeanFactory@605] Pre-instantiating singletons in org.springframework.beans.factory.support.DefaultListableBeanFactory@451e7804: defining beans [org.springframework.context.annotation.internalConfigurationAnnotationProcessor,org.springframework.context.annotation.internalAutowiredAnnotationProcessor,org.springframework.context.annotation.internalRequiredAnnotationProcessor,org.springframework.context.annotation.internalCommonAnnotationProcessor,processManagerImpl,serverConfiguratorImpl,postgresEmbeddedDatabaseController,tomcatEngineController,HQServer,tcServerEngineController,org.hyperic.sigar.OperatingSystem#0,org.hyperic.sigar.Sigar#0,jasyptConfiguration,propertyPasswordEncryptor,serverProps,org.jasypt.spring.properties.EncryptablePropertyPlaceholderConfigurer#0,org.apache.tomcat.jdbc.pool.DataSource#0,org.springframework.context.annotation.ConfigurationClassPostProcessor.importAwareProcessor]; root of factory hierarchy
2018-12-07 17:11:11,800 INFO [Wrapper-Stopper] [org.hyperic.bootstrap.HQServer@156] Stopping HQ server...
2018-12-07 17:11:11,811 INFO [Wrapper-Stopper] [com.hyperic.bootstrap.TcServerEngineController@103] HQ server not running

[AjmalFarzam]

Is the WIP Data Server (and all other services) running?