Hi
I have come through a case where a client had ordered N components 7 years back but didn't install All N.
for example out of all products ordered, they didn't install data surveyor.
Now every year they used to renew their "installed" products only and as data surveyor was not installed they did not renew it.
Please suggest, I have to install data surveyor now ( as a requirement- fresh install).
What should I tell them to take from SAS ?
1. license/sid files latest for the product ,
OR
2. get the install key and order number and download and append software depot with data surveyor, but they had ordered data surveyor's very old verison.
So what approach should be taken ?
1. if i take the license file, run software depot , choose install additional software and browse the latest sid file, will it work ?
or i need to download data surveyor again in software depot from install and order keys. and then proceed.