Error deploying SAS 9.4 (while installing SAS/GRAPH: An unexpected error has occurred)

[Mian]

getting stuck with this error. Any ideas/help/suggestions how do I proceed here?

The following problem was encountered while installing SAS/GRAPH:

An unexpected error has occurred.

For more information please see the log file:

C:\Program Files\SASHome\InstallMisc\InstallLogs\IT_2020-10-13-06.56.02.log

Would you like to continue with the remaining installs?

[SASKiwi]

Please post the relevant lines from your install log as your link won't work.

[Mian]

@SASKiwi 

I have attached the log file to this post....

[SASKiwi]

@Mian - There appears to be an incorrect line in your sasv9.cfg file, in particular the definition of SASUSER. Here are the relevant install log messages:

2020-10-13 16:47:39    EditSASConfigTask - SASConfigEditor::execute() - working on file at C:\Program Files\SASHome\SASFoundation\9.4\nls\en\sasv9.cfg
2020-10-13 16:47:39    InstallationTask - sasv9.cfg is to be Changed(Preparing to update SAS config file.)
2020-10-13 16:47:39    ConfigParser - The line 'SASUSER        'C:\temp\My SAS Files\9.2\'' in C:\Program Files\SASHome\SASFoundation\9.4\nls\en\sasv9.cfg cannot be parsed.
2020-10-13 16:47:39    ConfigParser - Try placing the line in the top section of the config file above the 'DO NOT EDIT BELOW THIS LINE - INSTALL Application edits below this line'.
2020-10-13 16:47:39    Controller - An error occurred during processing:  
2020-10-13 16:47:39    Controller - INVALID_CHARACTER_ERR: An invalid or illegal XML character is specified. 
2020-10-13 16:47:39    Controller - org.w3c.dom.DOMException: INVALID_CHARACTER_ERR: An invalid or illegal XML character is specified. 

Can you post your sasv9.cfg file please? Or you could try correcting the SASUSER line yourself. Make sure this line is just plain text and does not include any hidden characters like tabs.

[Mian]

@SASKiwi 

/* set default locations                                        */
-TRAINLOC ""

/* set the default fileref for the PARMCARDS= option            */
-SET FT15F001  'FT15F001.DAT'

/*---------------------------------------------------------------\
| SAS System FORMCHARS, used by pressing ALT then the decimal    |
| number for the Extended ASCII character.                       |
\---------------------------------------------------------------*/

/* This is the ANSI character set (for SAS Monospace font and ANSI Sasfont) */
-FORMCHAR '82838485868788898A8B8C2B3D7C2D2F5C3C3E2A'x

/*---------------------------------------------------------------\
| WARNING:  INSTALL Application edits below this line.  User     |
|           options should be added above this box comment.      |
|           INSTALL Application maintains and modifies the       |
|           following options; -SASAUTOS, -SASHELP, -SASMSG,     |
|           -PATH, and -MAPS.  It also maintains and modifies    |
|           the following CONFIG variables with the -SET option; |
|           INSTALL, USAGE, LIBRARY, SAMPSIO, SAMPSRC, SASCBT,   |
|           and SASEXT01-SASEXT50.  It preserves all lines above |
|           the line containing 'DO NOT EDIT BELOW THIS LINE'.   |
\---------------------------------------------------------------*/

/* DO NOT EDIT BELOW THIS LINE - INSTALL Application edits below this line */
/* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * */
-SET SASROOT "C:\Program Files\SASHome\SASFoundation\9.4"
-SET SASHOME "C:\Program Files\SASHome"


/*  Options used when SAS is accessing a JVM for JNI processing  */
-JREOPTIONS=(

        -DPFS_TEMPLATE=!SASROOT\tkjava\sasmisc\qrpfstpt.xml
        -Djava.class.path=C:\PROGRA~1\SASHome\SASVersionedJarRepository\eclipse\plugins\sas.launcher.jar
        -Djava.security.auth.login.config=!SASROOT\tkjava\sasmisc\sas.login.config
        -Djava.security.policy=!SASROOT\tkjava\sasmisc\sas.policy
        -Djava.system.class.loader=com.sas.app.AppClassLoader
        -Dlog4j.configuration=file:/C:/Program%20Files/SASHome/SASFoundation/9.4/tkjava/sasmisc/sas.log4j.properties
        -Dsas.app.class.path=C:\PROGRA~1\SASHome\SASVersionedJarRepository\eclipse\plugins\tkjava.jar
        -Dsas.ext.config=!SASROOT\tkjava\sasmisc\sas.java.ext.config
        -Dsas.jre.libjvm=C:\PROGRA~1\SASHome\SASPrivateJavaRuntimeEnvironment\9.4\jre\bin\server\jvm.dll
        -Dtkj.app.launch.config=C:\PROGRA~1\SASHome\SASVersionedJarRepository\picklist
        -Xms128m
        -Xmx128m
        )
-HELPLOC (

        "!SASROOT\core\help"
        "!MYSASFILES\classdoc"
        "!SASROOT\iml\sasmisc\packages\abovebelow\help"
        "!SASROOT\iml\sasmisc\packages\listutil\help"
        "!SASROOT\iml\sasmisc\packages\wavelet\help"
        )
-RESOURCESLOC (

        "!SASROOT\core\resource"
        )
-SET SASAUTOS (
        
        "!SASROOT\core\sasmacro"
        "!SASROOT\aacomp\sasmacro"
        "!SASROOT\accelmva\sasmacro"
        "!SASROOT\assist\sasmacro"
        "!SASROOT\dmine\sasmacro"
        "!SASROOT\dmscore\sasmacro"
        "!SASROOT\eis\sasmacro"
        "!SASROOT\ets\sasmacro"
        "!SASROOT\graph\sasmacro"
        "!SASROOT\hps\sasmacro"
        "!SASROOT\iml\sasmacro"
        "!SASROOT\inttech\sasmacro"
        "!SASROOT\lasreng\sasmacro"
        "!SASROOT\mlearning\sasmacro"
        "!SASROOT\or\sasmacro"
        "!SASROOT\qc\sasmacro"
        "!SASROOT\share\sasmacro"
        "!SASROOT\stat\sasmacro"
        )
-SASHELP (

        "!SASCFG\SASCFG"
        "!SASROOT\core\sashelp"
        "!SASROOT\aacomp\sashelp"
        "!SASROOT\af\sashelp"
        "!SASROOT\assist\sashelp"
        "!SASROOT\cas\sashelp"
        "!SASROOT\cmp\sashelp"
        "!SASROOT\connect\sashelp"
        "!SASROOT\dmine\sashelp"
        "!SASROOT\eis\sashelp"
        "!SASROOT\ets\sashelp"
        "!SASROOT\graph\sashelp"
        "!SASROOT\iml\sashelp"
        "!SASROOT\inttech\sashelp"
        "!SASROOT\mlearning\sashelp"
        "!SASROOT\or\sashelp"
        "!SASROOT\qc\sashelp"
        "!SASROOT\spdsclient\sashelp"
        "!SASROOT\stat\sashelp"
        )
-MSG (

        "!SASROOT\core\sasmsg"
        "!SASROOT\accelmva\sasmsg"
        "!SASROOT\access\sasmsg"
        "!SASROOT\af\sasmsg"
        "!SASROOT\cas\sasmsg"
        "!SASROOT\cmp\sasmsg"
        "!SASROOT\graph\sasmsg"
        "!SASROOT\inttech\sasmsg"
        "!SASROOT\lasreng\sasmsg"
        "!SASROOT\mtrb\sasmsg"
        "!SASROOT\scoreaccel\sasmsg"
        "!SASROOT\spdsclient\sasmsg"
        )
-SET SAMPSIO (
        
        "!SASROOT\core\sample"
        "!SASROOT\access\sample"
        "!SASROOT\accesssample\sample"
        "!SASROOT\connect\sample"
        "!SASROOT\dmine\sample"
        "!SASROOT\eis\sample"
        "!SASROOT\ets\sample"
        "!SASROOT\graph\sample"
        "!SASROOT\hps\sample"
        "!SASROOT\hpstat\sample"
        "!SASROOT\iml\sample"
        "!SASROOT\inttech\sample"
        "!SASROOT\or\sample"
        "!SASROOT\qc\sample"
        "!SASROOT\share\sample"
        "!SASROOT\stat\sample"
        )
-SET SAMPSRC (
        
        "!SASROOT\core\sample"
        "!SASROOT\access\sample"
        "!SASROOT\accesssample\sample"
        "!SASROOT\connect\sample"
        "!SASROOT\dmine\sample"
        "!SASROOT\eis\sample"
        "!SASROOT\ets\sample"
        "!SASROOT\graph\sample"
        "!SASROOT\hps\sample"
        "!SASROOT\hpstat\sample"
        "!SASROOT\iml\sample"
        "!SASROOT\inttech\sample"
        "!SASROOT\or\sample"
        "!SASROOT\qc\sample"
        "!SASROOT\share\sample"
        "!SASROOT\stat\sample"
        )
-SET INSTALL (
        
        )
-PATH (

        "!SASROOT\core\sasexe"
        "!SASROOT\aacomp\sasexe"
        "!SASROOT\aastatistics\sasexe"
        "!SASROOT\accelmva\sasexe"
        "!SASROOT\access\sasexe"
        "!SASROOT\af\sasexe"
        "!SASROOT\analyticcmn\sasexe"
        "!SASROOT\assist\sasexe"
        "!SASROOT\baseui\sasexe"
        "!SASROOT\cas\sasexe"
        "!SASROOT\cmp\sasexe"
        "!SASROOT\connect\sasexe"
        "!SASROOT\dmine\sasexe"
        "!SASROOT\dmscore\sasexe"
        "!SASROOT\econometrics\sasexe"
        "!SASROOT\eis\sasexe"
        "!SASROOT\ets\sasexe"
        "!SASROOT\etscomp\sasexe"
        "!SASROOT\fsp\sasexe"
        "!SASROOT\graph\sasexe"
        "!SASROOT\graphcomp\sasexe"
        "!SASROOT\hadoopbasics\sasexe"
        "!SASROOT\hpdmine\sasexe"
        "!SASROOT\hpets\sasexe"
        "!SASROOT\hps\sasexe"
        "!SASROOT\hpstat\sasexe"
        "!SASROOT\iml\sasexe"
        "!SASROOT\inttech\sasexe"
        "!SASROOT\lasreng\sasexe"
        "!SASROOT\mlearning\sasexe"
        "!SASROOT\mtrb\sasexe"
        "!SASROOT\optimization\sasexe"
        "!SASROOT\or\sasexe"
        "!SASROOT\prochttp\sasexe"
        "!SASROOT\qc\sasexe"
        "!SASROOT\scoreaccel\sasexe"
        "!SASROOT\share\sasexe"
        "!SASROOT\spdsclient\sasexe"
        "!SASROOT\stat\sasexe"
        "!SASROOT\statcomp\sasexe"
        "!SASROOT\textmine\sasexe"
        "!SASROOT\tsmodel\sasexe"
        "!SASROOT\tsreconcile\sasexe"
        "!SASROOT\tstimeinfo\sasexe"
        )
-FONTSLOC C:\WINDOWS\Fonts
-SET MYSASFILES "?FOLDERID_Documents\My SAS Files\9.4"
-SASUSER "?FOLDERID_Documents\My SAS Files\9.4"
/* name: Secondary Config File !SASroot\SASv9.cfg */
/* [snip] */

-SASUSER        'C:\temp\My SAS Files\9.2\'
-SET MYSASFILES 'C:\temp\My SAS Files\9.2\' /* *** */
-WORK "!TEMP\SAS Temporary Files"
-MEMSIZE 2G
-SORTSIZE 1G
-SET SASCFG "C:\Program Files\SASHome\SASFoundation\9.4\nls\en"
-LOCALE en_US
-ENCODING wlatin1
-TEXTURELOC !SASROOT\common\textures
-SET SAS_NO_RANDOM_ACCESS "1"
-SET SAS_ODSG_CRENDER_PATH "C:\Program Files\SASHome\SASODSGraphicsCRenderer\9.44"
-MAPS !SASROOT\maps
-MAPSGFK !SASROOT\mapsgfk
-MAPSSAS !SASROOT\maps
-APPLETLOC "C:\Program Files\SASHome\SASGraphJavaApplets\9.4"
-SET SASAML !SASROOT\share\sasmacro
-SET EISIMAGE !SASROOT\eis\sample
-SASSCRIPT (

        "C:\Program Files\SASHome\SASFoundation\9.4\connect\saslink"
        )
-IMLPACKAGEPRIVATE "?FOLDERID_Documents\My SAS Files\IML\Packages"
-IMLPACKAGEPUBLIC "?FOLDERID_ProgramData\SAS\IML\Packages"
-IMLPACKAGESYSTEM "!SASROOT\iml\sasmisc\packages"
-SET DTJ_CLASSPATH "C:\Program Files\SASHome\SASFoundation\9.4\dmine\sasmisc\dtj.jar;C:\Program Files\SASHome\SASPrivateJavaRuntimeEnvironment\9.4\jre\lib\rt.jar"

 Here is the sasv9 file...... Thank you 

[SASKiwi · Accepted solution]

@Mian  - Not sure why they refer to SAS 9.2. You might want to check if that folder exists. Also retype the whole SASUSER line to ensure there are no hidden characters.

-SASUSER 'C:\temp\My SAS Files\9.2\'
-SET MYSASFILES 'C:\temp\My SAS Files\9.2\' /* *** */

Try this: -SASUSER 'C:\temp\My SAS Files\9.2\'