For this type of problem when there is no obvious evidence of the cause, then a good starting point for a Windows SAS installation would be to check if all SAS services are running on all servers in the installation. If any are not running, then trying a manual start would be the next step. If you are a SAS administrator then these steps should be familiar to you. If not then talk to your SAS administrator to find out what troubleshooting has been done.
I would also follow @JOL 's recommendation.
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