I made payment and didn't get email conforming my exam schedule and payment what can i do?

[Benitha]

I made payment and didn't get email conforming my exam schedule and payment what can i do?

[beccagre]

Hello @Benitha, 

We partner with Pearson VUE to deliver our certification exams.  If you've not received a confirmation from them about your booking the appointment, I would reach out to them directly to get some assistance from their customer service representatives.   

Please reach out to Pearson VUE via the contact information at https://home.pearsonvue.com/sas/contact.

There you will find contact information for your region and opportunities to use chat, email or phone. It may take them a few days to respond, but they are generally responsive. 

We recently posted an article to the community library with FAQs and answers to many common certification questions.  You can check it out at:  SAS Certification Support FAQs - SAS Support Communities.  It's listed on the right-hand side of the Certification community home page.  

I hope this helps. 

Becky