How Can SAS® Intelligence and Investigation Management Support the Homeless?

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How Can SAS® Intelligence and Investigation Management Support the Homeless? Q&A, Slides, and On-Demand Recording

Watch this Ask the Expert session to learn about use cases of modern policing using data and analytics to better serve and protect vulnerable populations. 

Watch the Webinar

You will learn:

• How data-driven dashboards bring greater insight to the vulnerable.
• The ability to understand the who, when, where and how of population outcomes using “whole person care” and “familiar faces.”
• An application that allows law enforcement to reach out and interview individuals experiencing homelessness through a mobile device.
• How this application allows law enforcement a comprehensive and up-to-date history of the person contacted, even if it is their first meeting.

The questions from the Q&A segment held at the end of the webinar are listed below and the slides from the webinar are attached.

Q&A

How do you contact the person experiencing homelessness? Through the app? What if they don't have a phone?

That’s not what this is about. This is about the individual who is without question experiencing homelessness and the person who makes contact from an organization from a law enforcement entity or from a social service sector. From public safety, that individual contacts this person. That's the important part too, because when you think about an individual experiencing homelessness and you think about the number of people in different groups that have probably had some type of contact or relationship with that person, it's quite a lot. Sometimes you could have outreach workers contacting somebody. You could have a fire department that has to do medical runs or emergency runs have contact with that person. You can have law enforcement, who are non-medical, follow up to a call for service or a homeless camp. You can contact or check who also had contact with that person so it could really go across the board where there's a lot of people who are reaching out to the same individual. Now, that's what this allows you to do. This platform allows for some type of order to come to all those different conversations that allows a conversation not to have to start over every single time you contact that person. A lot of it is based upon what that person is providing to you. A deputy or an officer or a fire person can ask, “Do you have mental health issues? What substances do you use? What medications do you take? Have you received these services again?” A lot of the answers are based on what that person who's experiencing homelessness provides. But you start to see a pattern even though we have a broad range of participants. When there’s somebody that you know deals with individuals experiencing homelessness in that aspect, you don't usually get somebody off the streets in the first conversation. It might be the 10th conversation, the 30th conversation, or the 100th conversation. You don't know. But it's how you gather that information. It's how you understand who the individual is I'm talking to and how many others have talked to them. You'll start to see patterns developed and you'll start to see those small areas where you can provide services or you can maintain and modify a person's behavior, which is just as important.

Recommended Resources

SAS® Intelligence and Investigation Management Fact Sheet

Improve investigational outcomes using data-driven insights and decisions
Data Unlocks Solutions for Safer Communities

Please see additional resources in the attached slide deck.

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