SAS Deployment Backup java out of memory error

[sangavis37]

The deployment backup is failing in our SAS 9.4 M6 environment (OS: AIX). This is the only error in the log:

2024-04-23 14:40:48,770 [tomcat-http--17] ERROR [sasadm] com.sas.svcs.backup.spi.BackupServiceImpl - The backup failed

When I enabled debug logging, I saw some additional details:

2024-04-23 14:39:14,524 [executor-1] INFO  [sasadm] com.sas.svcs.backup.dao.BackupServerHelperDAO - Received Status code: FAIL

2024-04-23 14:39:14,524 [executor-1] DEBUG [sasadm] com.sas.svcs.backup.dao.BackupServerHelperDAO - Log file path: /opt/sas/config/Lev3/Backup/Logs/2024-04-23T11_03_58/backup/ConfigDir

I checked the log inside ../ConfigDir. This is the error message:

2024-04-23 14:39:11,979 [main] ERROR com.sas.svcs.backup.server.BackupDriver - An exception while running the BackupServer executable, Exiting..... : SAS configuration directory backed failed.

Error Code: 999, Stack Trace: SAS configuration directory backed failed., java.lang.OutOfMemoryError: Java heap spacecom.sas.apps.content.migration.core.ContentMigrationAdapter.migrateContents(ContentMigrationAdapter.java:21) com.sas.svcs.backup.server.handler.LevconfigBackupHandler.execute(LevconfigBackupHandler.java:254)...

I tried increasing the jvm values for SASServer1_1 from Xmx4096m and Xms1024m to Xmx8192m and Xms4096m . But it did not resolve the issue. Anyone has any idea how to resolve this? The ../ConfigDir is in the compute server. Should I increase java heap space in compute?

Thanks in advance!

[gwootton]

I think the backup is performed by the SAS Deployment Agents on the various tiers, so you could try to replace the Xmx512m in <SASHome>/SASDeploymentAgent/9.4/agentadmin.sh with Xmx1024m, and restart the SAS Deployment Agent on compute.

[sangavis37]

Hi Greg, thank you for the suggestion. I tried that but it did not resolve the issue. 

[gwootton]

Do you see the heap space error in the deployment agent log?