HI @fda2    Thanks for sharing the information.   The problem is a combination of smaller phone screen sizes and the use of precision containers. Normally, on a smaller screen size, the VA app will rearrange content to fit on the screen as best as possible. When you use precision containers, though, we try to honour that instead. With limited screenspace, it becomes difficult to show all content this way, which is what you are experiencing in portrait mode. We do not have any way around this. The only alternative is not to use precision containers, allowing the mobile devices to rearrange content accordingly.   With designing for a mobile device, there is trial and error. Avoid precision containers and let the app do the resizing. You can refer to this documentation on precision containers, which notes you may get undesirable results on smaller screens: Refer to the link: SAS Help Center: Additional Recommendations for Designing Reports   Hope this helps you.   ------------------------------------------------------------------------- Four tips to remember when you contact SAS Technical Support Tricks for SAS Visual Analytics Report Builders SAS Visual Analytics Learning Center ... View more

Hi @yanti,   I hope you are doing well.   I suggest you check the Console log for the first troubleshooting step for the error. For HAR and console log, refer to the link Knowledge Article View - Customer Support (service-now.com)   Please make sure all the prerequisites are done, refer to the link: SAS Viya Setup · SAS® Visual Analytics SDK Make sure the below definitions are properly configured: sas.commons.web.security.cors :- allowedOrigins: <URL_of_WebServer> (Note: it would not have trailing slash "/") sas.commons.web.security.csrf :- allowedUris: .* sas.commons.web.security.cookies :- samesite: None And even after all these changes if you are still facing the error, please raise a support case. You can mail us at support@sas.com   ------------------------------------------------------------------------- Four tips to remember when you contact SAS Technical Support Tricks for SAS Visual Analytics Report Builders SAS Visual Analytics Learning Center ... View more