Automated Removal of Spam Questions

[Patrick]

There have been quite a few spam questions over the past few months where it took sometimes days until they got removed.

Proposal

Implement an automated process that moves questions from the visible list to some hidden queue for investigation if marked by multiple users an inappropriate content. 

To avoid that this process can get misused: Only include users that marked the question if they are not New Users but already on a certain level (to exclude fake users).

And just thinking:

Eventually request from New Users for their first few post some additional identification step when posting a question to make it a bit harder to automate posting such questions.

[Reeza]

That used to be possible, but then I got scared of filtering genuine questions after one mistake so stopped flagging things. It's gotten worse again lately though. 

[Astounding]

I would actually welcome an "in-between" solution.  Don't hide the queue, just make it a separate queue.  A sort of "might be spam" queue that everyone can see, until further investigation takes place.  Users can still read and respond if they would like.

[Reeza]

Agree with @Astounding automatically move them to an Under Review forum temporarily. 

[ChrisHemedinger]

Our Spam quarantine is, effectively, the "under review" area. Some spam is automatically flagged by a filter, while other messages are flagged by a person. Either way, the message is removed from public view until a moderator releases it (or decides not to).

Community Managers, Super Users and Super FREQs (all special roles on the community) can mark a message as Spam.

[Reeza]

I'm assuming Spam = Report inappropriate content

[ChrisHemedinger]

@Reeza People in the Super User role should see "Mark as Spam" in the menu option (at the message level). When you Mark as Spam, it immediately removes the message from view and places it in Spam quarantine. From there it can be reviewed/released by a moderator if needed.

[Patrick]

@ChrisHemedinger 

There are cases where I'm not 100% if it is spam and I'd assume with AI becoming more and more accessible such cases will potentially increase.

I feel it would still be useful to have some additional process that moves questions marked by a sufficient number of any user (may be weighted by number of posts or rating) as inappropriate content to the hidden queue for investigation. 

What happens right now with questions flagged as inappropriate?

[RonAgresta]

This is not a product enhancement request, but intsead a SAS Community enhancement request. Forwarded to that team to consider changes.