Hi,
We have seen some cases where the problem was related ton an incorrect password for adminowner.
If you want more information about that user, please check:
http://support.sas.com/documentation/cdl/en/vaicg/69988/HTML/default/viewer.htm#n02027sasvanalytics00install.htm
If entering a valid password for the adminowner does not solve the issue, I would open a track with technical support:
https://support.sas.com/ctx/supportform/createForm
Let me know if you need more information.
Regards,
Xavier
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