For the Text Analytics Document Conversion Host prompt, instead of specifying the actual machine name where you are recording the response file, you could try specifying "localhost" or "127.0.01", both of which should resolve to the local machine where SAS is being installed.   ... View more

Hi.  We don't have enough information about the problem you are trying to solve to advise you that you must unconfigure and uninstall all the software on all servers.   However, if your goal is to remove all of the software and start over, then unconfigure and uninstall must be done on all servers. ... View more

You must unconfigure products before you uninstall them.  So, as you stated:  unconfigure --> uninstall ---> reinstall   The steps for removing a deployment can be found here:  SAS Help Center: Uninstalling the SAS Intelligence Platform ... View more

That's not enough information.  Send the configuration and metadata server logs to SAS Technical Support. ... View more

For more clues, check the metadata server log at <sas-config-dir>\Lev1\SASMeta\MetadataServer\Logs ... View more

Check the object spawner logs at D:\DevMetadata\Lev1\ObjectSpawner\Logs for more clues. ... View more

Hi.  You will need to contact SAS Technical Support.  Please refer to https://support.sas.com/kb/69/153.html ... View more

Hi, SAS Technical Support can help you if you do not know the SharedServices password.  Please open a track.     ... View more

sasevs@saspw is the only SAS Environment Manager account whose password must be reset on the middle-tier host first.  ... View more

Hi.  The RabbitMq Management UI URL can be found in the RabbitMq doc linked in the SAS Message Broker documentation: Management Plugin — RabbitMQ   The default URL is http://{node-hostname}:15672/   In a Kubernetes environment, this URL might not be available without doing port forwarding (or some other method to access). ... View more

If you are updating the existing SAS 9.4 TS1M7 installation and configuration in-place to M8, then the SAS Migration Utility is not needed.    For the process of applying software updates to an existing deployment, refer to SAS® 9.4 Guide to Software Updates and Product Changes  ... View more

There is not an "active users" report that comes with SAS Viya and the User Activity Report does not include active users.   See this SAS communities post which might help you:  Auditing User Session Information in SAS Viya - SAS Support Communities     ... View more

Have you looked at the agent.log yet?   Search it for "SASAppServerTierMeasurementPlugin".    If you don't get anything useful, set DEBUG in agent.properties by adding:   log4j.logger.com.sas.emi=DEBUG   You will need to restart the agent after setting DEBUG.   agent.log is located at <sas-configuration-directory>\Lev1\Web\SASEnvironmentManager\agent-5.8.0-EE\log   agent.properties is located at Lev1\Web\SASEnvironmentManager\agent-5.8.0-EE\conf   Then search agent.log for SASAppServerTierMeasurementPlugin ... View more

The SAS Environment Manager Agent on the middle-tier machine is the agent that discovers the SAS Application Server Tier resource.  If you have problems with discovering or monitoring that resource, check the agent.log on the middle-tier host.  If there are no clues in there, you can set the following logger in agent.properties to get more information:   log4j.logger.com.sas.emi=DEBUG   You will need to restart the agent after setting DEBUG.   agent.log is located at <sas-configuration-directory>\Lev1\Web\SASEnvironmentManager\agent-5.8.0-EE\log   agent.properties is located at Lev1\Web\SASEnvironmentManager\agent-5.8.0-EE\conf   This link provides more information about the SAS Application Server Tier plugin:  https://support.sas.com/rnd/emi/SASEnvMgr/plugin/sas-appserver.html ... View more