How big is the dataset that is the foundation of this graph? How much time has the user given EG before killing the process? And which version of EG are you on? Check inside of EG: Help > About SAS Enterprise Guide - copy the Version number please ... View more

Ok that sounds odd - this to me suggests that there is something else going on other then just the placing of the image because EG shouldn't freeze up like that, because of a missing permission. Yellow means running or waiting to be run - that it stays yellow is probably just a consequence of EG freezing up. Please let me know if your user ran the sample coding and what the result was. If the same thing happens, I suggest that you contact SAS Support. ... View more

https://go.documentation.sas.com/?cdcId=bicdc&cdcVersion=9.4&docsetId=bisag&docsetTarget=p0d9d5nzmd8i4yn1usv2l22vpa7t.htm&locale=en#p0d5wrx6q3v3jln11pl4fs5cbyzq - the explanation for the numbers is below the table ... View more

So now I'm out of ideas on how to further diagnose this - sorry ... View more

You are welcome I have one last question - is the Web portal deployed? You can check that by going into Web/Applications subdirectory and there should be a folder for the portal - if that is there I'm sadly out of ideas ... View more

Do be honest I'm not sure if this will corrupt the system or not, it shouldn't but I'm not certain. But the questions I have are: - Can you connect to the Metadata Server? - Can you start a SAS session via a client like EG? - Can you excess any other Web-Apps? - If not can you at least access Logon Manager? Don't give me wrong all services should be running but trying to narrow done the error space. It might be wise though to contact SAS Support as they can more directly engage with you and narrow done the problem far quicker. ... View more

Did you take a look in the server logs? Maybe one of the services is unable to get up because of errors ... View more

Hey @SASJR1 ,   Starting order of servers: First stop your Midtier, next Compute Tier and then Metadata server & Starting in the reverse order - https://go.documentation.sas.com/?cdcId=bicdc&cdcVersion=9.4&docsetId=bisag&docsetTarget=n1fxn02xr08732n1p0kph4z4145t.htm&locale=en For multi-tier environments there is also this: https://support.sas.com/kb/58/231.html    In order to install SAS 9.4 M7 you should contact your contact at SAS and request a SAS 9.4 M7 Software Depot and either do an upgrade in place or install in a new environment and migrate your content. Take a look at this thread (https://communities.sas.com/t5/Administration-and-Deployment/Upgrade-in-Place-Steps/td-p/444848) for documentation links and tips.    Kind regards David ... View more

Hey @THALLA_REDDY ,   have you read through: https://go.documentation.sas.com/?cdcId=pgmsascdc&cdcVersion=9.4_3.5&docsetId=mcrolref&docsetTarget=n01bfugbyvoyvmn1s2xghj1q1r2s.htm&locale=en ? It explains all the steps and explains a lot. What I would stress is to store the raw code of the macro as you can re-create the original code from the compiled macro and track the raw code in vcs like git.   Kind Regards David ... View more

Could you try the coding I provided you with above to see if that works? When you say it freezes do you have to kill the EG process? In the EG-project if you click on the Graph Wizard you can right-click and extract code - are you able to post this here for further diagnosis? ... View more