Hi There, I need some guidance in measuring a employee productivity in insurance claims. I have a following data elements of each employee by per period. EmployeeID Payperiod #productivehours #netactivity #decisiontoappeal #closecase #draft/sendapproval #readmessage 1 1 80 60 5 2 43 10 1 2 - - - - - - - - - - - - - - 2 1 - - - - - - The questions I have : 1. How is employee productivity measured? 2. Test the hypothesis that productivehours is correlated with #netactivity. If so how strong? 3. I am doubting on the the 2 hypothesis is because # net activity is so much related to 1. type of activities( one in bold in data element) and 2. the activities might have weights like one can read 100 emails a day but can only send 2 draft/send approval. 4. So my question on this what is the best way to give weights to each activities ? 5. in future we want to do some sort of simulation research like we how to optimize our resources, what if we make a protocol that each employee has to complete at least 60 activities how will that affect the com,completion rate ? if you could help me answer those 5 question that would be great. Thank you in advance C
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