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VPN report viewer endless wait

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Contributor
Posts: 25
Accepted Solution

VPN report viewer endless wait

Hi,
I am unable to open the Report Viewer and unable to view any report when logged in to Report Designer.

The error 'HTTP Status 404 – Not Found' is shown in the browser.

 

Thanks

 

 

 


Accepted Solutions
Solution
‎05-15-2018 10:13 AM
Contributor
Posts: 25

Re: VPN report viewer endless wait

Solution : We have restarted the services in the right order.

View solution in original post


All Replies
SAS Employee
Posts: 14

Re: VPN report viewer endless wait

Hi -

Is this VA 7.4 or Viya? If 7.x, can you make sure VA Viewer app is actually running?
What other symptoms are you seeing? Was it ever working before and suddenly stopped?

Thanks
Meera

Contributor
Posts: 25

Re: VPN report viewer endless wait

Posted in reply to Meera_SAS

Hi @Meera_SAS,

 

We are using SAS VA 9.4. 

 

We are able to access all options except report Viewer. This is not the first time we're facing this issue.

Also We cannot access VA from other client systems

 

 

Thanks

Mehul

SAS Employee
Posts: 14

Re: VPN report viewer endless wait

Were you able to conform if SAS VA Viewer is actually up and running?
Contributor
Posts: 25

Re: VPN report viewer endless wait

Posted in reply to Meera_SAS

Can you tell us the path through which we can see the status of SAS VA viewer.

Super User
Posts: 4,030

Re: VPN report viewer endless wait

You have VPN in the post subject. Are you referring to viewing reports over a Virtual Private Network or some other meaning?  

Solution
‎05-15-2018 10:13 AM
Contributor
Posts: 25

Re: VPN report viewer endless wait

Solution : We have restarted the services in the right order.

☑ This topic is solved.

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