05-07-2016 01:35 AM
Greetings for the day!!!....
I am facing issue while opening any report in VA Viewer. Report takes too much time to open.
Can you please tell me what can be the reasons and how to resolve this.
05-07-2016 01:59 AM
There could be many reasons for this... Please provide some details relating to your environment:
Here are a few support notes you can have a look at:
Please also first search this SAS Visual Analytics community as there have been previous discussions on this topic too such as https://communities.sas.com/t5/SAS-Visual-Analytics/Huge-speed-difference-between-modern-and-classic...
05-07-2016 02:46 AM
Version of VA is 7.3
Viewer is classic
There are no stored processes but sections are maximum 4 and each section contains contains 3-4 report objects and 3-4 filters.
Browser is Internet Explorer 11
Sometimes I get message like 'Report is taking time to open Do you want to continue?'
It is taking more than 30 seconds to open report
05-07-2016 05:51 AM
Michelle is on the right track. Allow me to just add that I've seen that message in these circumstances:
-The underlying dataset was large and took a long time to render. As a test you can pre-filter it. For instance, if the data has 20 products, just limit it to 1 to see if that influences the time.
-Another time we had some hardware that was starting to fail. This is less likely to be the cause but is something to be aware of.
05-07-2016 06:51 AM
I don't think 4GB is exceptionally large. The dataset we were using was well over 16 GB on a non-distributed server.
Check if the LASR server has any data that can be removed so your dataset has more space to work. Many times I see people load multiple copies of the same dataset with a few minor changes. They don't remove the downlevel datasets - so you will see Test_data_V1, Test_Data_v2, Test_data_v3, etc.
You might see if you can reduce the size of the dataset.
We were able to reduce the dataset size nearly in half using this techniques.
05-07-2016 06:51 AM
Thanks for describing your environment.
There is a known issue with large SAS Visual Analytic reports performing poorly as described at http://support.sas.com/kb/56/894.html You may want to try the test suggested in the note and apply the hotfix if it applies to your situation.