07-02-2018 04:51 AM
I have provided the SAS VA URL to the Client and provided him SAS Admin ID as he will be the admin for this project. But he is not able to Login from his desktop/lappy. It is showing an error 'This site cant be reached' 'schdev03's server IP address could not be found'.
What I should check so that he can open SAS VA from his desktop/lappy.
07-02-2018 05:02 AM
Seemes like he is on another network or behind a firewall or uses another DNS-server.
Check connectivity with your IT-pros, i'd say
07-10-2018 09:44 AM
Then talk to your IT-pros and tell them that your user need to "see" the server
Should be something in the firewall, DNS-server or another network setup.
It has nothing to do with SAS, if the user can't even "see" the server from his computer.