Solved: User dashboard shows nothing

EricWangUAoira · Posted 01-17-2018 04:08 PM

SAS VA 7.4

Our institution didn't do anything in VA during the winter break. Today it turned out to be a very weird dashboard.

All our administration users now show the same dashboard, no way to browse, no administration panel, no report available. I check management console, don't think anyone had changed roles/groups assigned to our administration accounts. Folder/reports are visible on management console.

Anyone had the same issue?

Madelyn_SAS · Posted 01-17-2018 04:32 PM

This is almost certainly being caused by an expired license. See this SAS note for details:

http://support.sas.com/kb/56/056.html

To check your license in metadata, see this SAS note: http://support.sas.com/kb/57/183.html

Specifically, the section "If You Are Using SAS 9.4 (TS1M2) or Later."

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Four tips to remember when you contact SAS Technical Support
Creating Beautiful Reports
SAS Visual Analytics Learning Center

View solution in original post

Madelyn_SAS · Posted 01-17-2018 04:32 PM

This is almost certainly being caused by an expired license. See this SAS note for details:

http://support.sas.com/kb/56/056.html

To check your license in metadata, see this SAS note: http://support.sas.com/kb/57/183.html

Specifically, the section "If You Are Using SAS 9.4 (TS1M2) or Later."

-------------------------------------------------------------------------
Four tips to remember when you contact SAS Technical Support
Creating Beautiful Reports
SAS Visual Analytics Learning Center

User dashboard shows nothing

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