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Unable to log in to SAS VA from a Surface Pro

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New Contributor
Posts: 4

Unable to log in to SAS VA from a Surface Pro

When we put in our credentials is says "You have signed in". But same credentials on a dell laptop log us in.

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Respected Advisor
Posts: 2,918

Re: Unable to log in to SAS VA from a Surface Pro

Please confirm you are using a supported OS / browser combination for SAS VA on your Surface Pro. Windows 10 is also supported in addition to those listed.

 

http://support.sas.com/documentation/prod-h/hc/2.5/en/HTML/Common_Components_HTML_System_Reqs.htm#Co...

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New Contributor
Posts: 4

Re: Unable to log in to SAS VA from a Surface Pro

Thanks, it is IE11...however, out of curiousity, I don't see Edge listed....does SAS distinguish between using Edge versus the original IE?

New Contributor
Posts: 3

Re: Unable to log in to SAS VA from a Surface Pro

I run on a Surface Pro 3 thru VPN in Edge without any problems !!

Respected Advisor
Posts: 2,918

Re: Unable to log in to SAS VA from a Surface Pro

Since you are using a supported browser I suggest you track this to SAS Tech Support. I suspect browser version is not relevant to your problem.

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