Trouble logging in to SAS VA mobile app

[Hanyani]

Good day, when ever I try to log in to the SAS VA mobile app I get the following message....."Access from this device has not been enabled on the server. if you know your system administrator's email address, you can send an email requesting access to this server". How do I enable access to use the mobile app?

[Madelyn_SAS]

Please see this topic on why you might not be able to connect to a server. 

My Device Cannot Connect to Any Servers