Exploring, predicting and reporting with SAS Visual Analytics and SAS Visual Statistics

SASVisualAnalyticsViewer Loading Data issue

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Occasional Contributor
Posts: 12

SASVisualAnalyticsViewer Loading Data issue

Hello all,

 

I have an issue with SAS VA, see below all steps:

 

Step 1 è I logging to VA via Firefox (I have the same error with all browsers)

Step 2 è I click on a “Recent” report, for instance “Test report”.

Step 3 è I have the “Loading Data” page and I cannot reach the report.

 

Could someone please help me on this?

 

Thank you in advace,

 

Salva

Trusted Advisor
Posts: 1,174

Re: SASVisualAnalyticsViewer Loading Data issue

Hello @SAS_BI,

 

I guess you have different kind of errors, but unfortunately this information is not enough about what is going on. SAS VA version, operating system, log files, exact error messages, screenshots... any kind of additional information would help us to understand what is going on on your SAS VA.

 

Thank you in advance,

Kind regards,

Juan

Occasional Contributor
Posts: 12

Re: SASVisualAnalyticsViewer Loading Data issue

[ Edited ]

Hello Juan,

 

Thank you for your answer and your tips.

 

I have attached the screenshot, it looks like that I do not have any error message.

Regarding the version, I use SAS 7.1

 

I cannot access to https://analysis.easo.europa.eu/SASVisualAnalyticsViewer/VisualAnalyticsViewer.jsp, I have another loading message "Initializing Application". I will try to find the log file as well.

 

I would like to add that apart me my colleagues can access the View mode.

 

Thank you

 

Best, 

Salva

 

 

 

 


Loading Data.jpg
Trusted Advisor
Posts: 1,174

Re: SASVisualAnalyticsViewer Loading Data issue

Hello @SAS_BI,

 

could you also please share the logs of the SASVisualAnalyticsViewer as well? You can generally find them under /Lev1/Web/Logs/SASServer12_1

Occasional Contributor
Posts: 12

Re: SASVisualAnalyticsViewer Loading Data issue

Hello Juan,

 

Please see below the log file output:

 

[VIEWER   ] ERROR [tomcat-http--150] 2017-02-15 11:10:02,393 [ST-64631-lm6Q9dg7ibeHfwTVSVvC-cas:MYUSERNAME] com.sas.commons.html.servlet.CASedCrossDomainProxyServlet - Connection to http://MYWEBSITE refused
org.apache.http.conn.HttpHostConnectException: Connection to http://MYWEBSITE refused
 at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:190)
 at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:151)
 at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:125)
 at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:643)
 at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:479)
 at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)
 at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805)
 at org.springframework.http.client.HttpComponentsClientHttpRequest.executeInternal(HttpComponentsClientHttpRequest.java:88)
 at org.springframework.http.client.AbstractBufferingClientHttpRequest.executeInternal(AbstractBufferingClientHttpRequest.java:46)
 at org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:49)
 at com.sas.commons.html.servlet.CASedCrossDomainProxyServlet._doInvokeService(CASedCrossDomainProxyServlet.java:170)
 at com.sas.commons.html.servlet.CASedCrossDomainProxyServlet.doInvokeService(CASedCrossDomainProxyServlet.java:176)
 at com.sas.commons.html.servlet.CASedCrossDomainProxyServlet.invokeService(CASedCrossDomainProxyServlet.java:100)
 at com.sas.commons.html.servlet.CASedCrossDomainProxyServlet.doGet(CASedCrossDomainProxyServlet.java:67)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.bicommon.shared.transfer.filter.SsoFilter.onDoFilter(SsoFilter.java:36)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.svcs.webapp.servlet.filters.LocaleFilter.onDoFilter(LocaleFilter.java:69)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.svcs.webapp.servlet.filters.LocalPlatformServicesFilter.onDoFilter(LocalPlatformServicesFilter.java:103)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:311)
 at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:116)
 at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.web.filters.TgtKeepAliveFilter.doFilterInternal(TgtKeepAliveFilter.java:59)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.web.filters.SessionIdentifierFilter.doFilterInternal(SessionIdentifierFilter.java:38)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:182)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.session.jasig.SingleSignOutFilter.doFilterInternal(SingleSignOutFilter.java:60)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.web.filters.RevokableTokenLogoutFilter.doFilter(RevokableTokenLogoutFilter.java:38)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.web.filters.CsrfRefererCheckerFilter.doFilterInternal(CsrfRefererCheckerFilter.java:486)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.framework.webapp.servlet.ApplicationNameFilter.onDoFilter(ApplicationNameFilter.java:46)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:173)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.framework.webapp.servlet.SanitizingRequestFilter.onDoFilter(SanitizingRequestFilter.java:86)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.servlet.filters.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:62)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
 at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
 at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:929)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
 at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
 at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
 at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
 at java.lang.Thread.run(Thread.java:744)
Caused by: java.net.ConnectException: Connection refused: connect
 at java.net.DualStackPlainSocketImpl.connect0(Native Method)
 at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79)
 at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
 at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
 at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
 at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
 at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
 at java.net.Socket.connect(Socket.java:579)
 at org.apache.http.conn.scheme.PlainSocketFactory.connectSocket(PlainSocketFactory.java:127)
 at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180)
 ... 96 more
 ERROR [tomcat-http--150] 2017-02-15 11:10:02,487 [unknown:unknown] org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/SASVisualAnalyticsViewer].[CASedCrossDomainProxy] - Servlet.service() for servlet [CASedCrossDomainProxy] in context with path [/SASVisualAnalyticsViewer] threw exception [org.apache.http.conn.HttpHostConnectException: Connection to http://MYWEBSITE refused] with root cause
java.net.ConnectException: Connection refused: connect
 at java.net.DualStackPlainSocketImpl.connect0(Native Method)
 at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79)
 at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
 at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
 at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
 at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
 at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
 at java.net.Socket.connect(Socket.java:579)
 at org.apache.http.conn.scheme.PlainSocketFactory.connectSocket(PlainSocketFactory.java:127)
 at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180)
 at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:151)
 at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:125)
 at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:643)
 at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:479)
 at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)
 at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805)
 at org.springframework.http.client.HttpComponentsClientHttpRequest.executeInternal(HttpComponentsClientHttpRequest.java:88)
 at org.springframework.http.client.AbstractBufferingClientHttpRequest.executeInternal(AbstractBufferingClientHttpRequest.java:46)
 at org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:49)
 at com.sas.commons.html.servlet.CASedCrossDomainProxyServlet._doInvokeService(CASedCrossDomainProxyServlet.java:170)
 at com.sas.commons.html.servlet.CASedCrossDomainProxyServlet.doInvokeService(CASedCrossDomainProxyServlet.java:176)
 at com.sas.commons.html.servlet.CASedCrossDomainProxyServlet.invokeService(CASedCrossDomainProxyServlet.java:100)
 at com.sas.commons.html.servlet.CASedCrossDomainProxyServlet.doGet(CASedCrossDomainProxyServlet.java:67)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.bicommon.shared.transfer.filter.SsoFilter.onDoFilter(SsoFilter.java:36)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.svcs.webapp.servlet.filters.LocaleFilter.onDoFilter(LocaleFilter.java:69)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.svcs.webapp.servlet.filters.LocalPlatformServicesFilter.onDoFilter(LocalPlatformServicesFilter.java:103)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:311)
 at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:116)
 at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.web.filters.TgtKeepAliveFilter.doFilterInternal(TgtKeepAliveFilter.java:59)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.web.filters.SessionIdentifierFilter.doFilterInternal(SessionIdentifierFilter.java:38)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:182)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.session.jasig.SingleSignOutFilter.doFilterInternal(SingleSignOutFilter.java:60)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.web.filters.RevokableTokenLogoutFilter.doFilter(RevokableTokenLogoutFilter.java:38)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.svcs.security.authentication.web.filters.CsrfRefererCheckerFilter.doFilterInternal(CsrfRefererCheckerFilter.java:486)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at com.sas.framework.webapp.servlet.ApplicationNameFilter.onDoFilter(ApplicationNameFilter.java:46)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
 at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:173)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.framework.webapp.servlet.SanitizingRequestFilter.onDoFilter(SanitizingRequestFilter.java:86)
 at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:74)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.sas.servlet.filters.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:62)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
 at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
 at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:929)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
 at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
 at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
 at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
 at java.lang.Thread.run(Thread.java:744)

 

It looks like somehow that I have connection refused. I checked the group and rules policy and it is the same as my colleagues.

 

Still I cannot access to the View mode.

 

Best,

Salva

Trusted Advisor
Posts: 1,174

Re: SASVisualAnalyticsViewer Loading Data issue

So, your colleagues can access SAS VA, but you cannot? Am I understanding this correctly?

Occasional Contributor
Posts: 12

Re: SASVisualAnalyticsViewer Loading Data issue

Yes, that's correct. I have checked the user or group permissions and they are the same as my colleagues.

 

Thank you for your help.

 

Best,

Salva

Trusted Advisor
Posts: 1,174

Re: SASVisualAnalyticsViewer Loading Data issue

Hey Salva ( @SAS_BI ),

 

If this is something that happens only to you, try the following:

 

  • you can ask other colleague to log in your computer
  • You can log with your account in one of your colleagues computer
  • You can try a different web browser on your own computer
  • Ask your IT department to check the certificate chain installed on your computer, related to the SAS VA server.

 

Please let us know how this goes, ok?

 

PS. spanish?

 

Regards,

Juan

Occasional Contributor
Posts: 12

Re: SASVisualAnalyticsViewer Loading Data issue

Hello Juan,

 

Thank you again for your support.

 

I have tried the following:

  • you can ask other colleague to log in your computer ==> It works
  • You can log with your account in one of your colleagues computer ==> It does not work
  • You can try a different web browser on your own computer ==> it does not work

I will ask support to IT I think the issue is the certificate as well.

 

Thanks

Best,

Salva

 

PS: Italian Smiley Happy

Trusted Advisor
Posts: 1,174

Re: SASVisualAnalyticsViewer Loading Data issue

Hi @SAS_BI, Salva,

 

ah, close enough Smiley Happy 

 

I am not sure if you have a problem with th SSL certificate. I would say that it is a problem on your SAS user profile, or your SAS Preferences. Have you selected a different Theme or Style? Or changed between the Modern and Classic View?

 

For this one, probably you would need to contact your SAS Admin, or eventually maybe even SAS Technical Support.

 

 

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