Exploring, predicting and reporting with SAS Visual Analytics and SAS Visual Statistics

SAS Mobile BI

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Occasional Contributor
Posts: 7

SAS Mobile BI

Hi,

 

Cant Connect to SAS VA Server in Mobile BI App, Getting error connection timed out.

 

Can you please help.

 

Br,

Mrityunjay  kumar

Super User
Posts: 10,530

Re: SAS Mobile BI

Posted in reply to Mrityunjay_Kuma

Have your server admin check if all services are up. If yes, have your network people check the connection.

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Occasional Contributor
Posts: 7

Re: SAS Mobile BI

Posted in reply to KurtBremser

hi,

 

Yes, All services are up and there is issue with network,  Because same VA reports are working fine with SASVisualAnalyticsHub in web.

 

Br,

Mrityunjay kumar

Trusted Advisor
Posts: 1,839

Re: SAS Mobile BI

Posted in reply to Mrityunjay_Kuma

Hello @Mrityunjay_Kuma,

 

is it you or also other Mobile BI users who is getting the connection problem? How are you connecting to the server?

 

I agree with Kurt, I think it is a good idea to put your network guys and your SAS VA admin working together "in the same room" .

Occasional Contributor
Posts: 7

Re: SAS Mobile BI

Posted in reply to JuanS_OCS

Hi,

 

Connection problem solved now, Connected through VPN and active with Pulse secure.

 

But now getting message while connecting " Insufficient information to fullfill the request".

 

What would be the possible cause ?

 

Br,

Mrityunjay kumar

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