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Print to PDF error in SAS VA 7.3M3 in Chrome, IE and Firefox latest versions

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Occasional Contributor
Posts: 5

Print to PDF error in SAS VA 7.3M3 in Chrome, IE and Firefox latest versions

Hi,

 

In SAS VA 7.3M3, after saving the report and trying to print to PDF with admin profile we getting the below error. Could you please help me out in this.

 

HTTP Status 500 - Error executing print request - jobId=ajdfurfv-xy36-4111-b3cf-pdf0g2662e98 (Reason : Operation Failed)

 

Thanks,

SY

SAS Super FREQ
Posts: 384

Re: Print to PDF error in SAS VA 7.3M3 in Chrome, IE and Firefox latest versions

Look in the following log for messages that were written at the time you tried to print:

 

  • /SAS-configuration-directory/Lev1/Web/Logs/SASServerX_Y/SASVisualAnalyticsTransport7.3.log

Here are some possible issues:

http://support.sas.com/kb/56/108.html

http://support.sas.com/kb/57/499.html

 

 

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