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Needs to be on VPN to access VA, otherwise gets error message

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Occasional Contributor
Posts: 18

Needs to be on VPN to access VA, otherwise gets error message

Hi - One user needs to be on VPN to access VA, otherwise gets the below error message. Others, do not need to be. Everybody is on the same network and domain. Any thoughts?

 

Capture.PNGError message

Your help is highly appreciated.

 

Thank You

Muralidhar Gooty

 

 

PROC Star
Posts: 404

Re: Needs to be on VPN to access VA, otherwise gets error message

Maybe one of these?

Firewall is not open for that specific user to access VA?

User has no access to DNS-server for resolving domain?

//Fredrik

Occasional Contributor
Posts: 18

Re: Needs to be on VPN to access VA, otherwise gets error message

Hi Fredrik - Sorry for resonding late. The issue is host file on user's w/s. We corrected with short name instead of FQDN.

Thank You
Muralidhar Gooty
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