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Missing SAS VA Features on Web Application

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Frequent Contributor
Frequent Contributor
Posts: 75
Accepted Solution

Missing SAS VA Features on Web Application

Hi!

 

I'm using SAS VA 7.3, when accesing the web application of SAS VA I cannot see the other features such as Report Designer, Data Exploration, Administrator, etc. I checked the roles/groups of my user which is the SAS Demo on SAS Management Console and I have rights to access such features.

 

I attached screenshot of the User proerties and the web application.

 

Hope someone can help me.

 

Thanks!


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‎09-12-2017 09:12 PM
Frequent Contributor
Frequent Contributor
Posts: 75

Re: Missing SAS VA Features on Web Application

Hi @alexal,

Sorry for the late revert. The cause of the error is expired license. We solved the issue by renewing the and applying our license.

Thank you!

View solution in original post


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SAS Super FREQ
Posts: 556

Re: Missing SAS VA Features on Web Application

@jei,

 

Have you recently installed a new license? It is possible that you forgot to upgrade the license for VA on the metadata server. I would like to review this file from the middle tier:

 

/<SASConfig>/Lev<X>/Web/Logs/SASServer1_1/SASVisualAnalyticsHub7.<X>.log
or
/<SASConfig>/Lev<X>/Web/Logs/SASServer12_1/SASVisualAnalyticsHub7.<X>.log

 

 

Also, please run the following SAS program in SAS Studio or EG and send to me /tmp/outsid.txt from the compute tier for further investigation:

 

data _null_; 
length uri $256 
text $3277; 
rc=1; 
arc=0; 
n=1; 
file "/tmp/outsid.txt" mod; 
do while(rc>0); 
rc=metadata_getnasn("omsobj:Document?@Name='SAS Setinit Location'","Notes",n,uri); 
arc=1; 
if (rc>0) then arc=metadata_getattr(uri,"StoredText",text); 
if (arc=0) then put text; 
n=n+1; 
end;
run;
Solution
‎09-12-2017 09:12 PM
Frequent Contributor
Frequent Contributor
Posts: 75

Re: Missing SAS VA Features on Web Application

Hi @alexal,

Sorry for the late revert. The cause of the error is expired license. We solved the issue by renewing the and applying our license.

Thank you!
☑ This topic is solved.

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