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How to Access SAS URL in a different network

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New Contributor
Posts: 3

How to Access SAS URL in a different network

Hi,

 

Kindly help me how to access SAS URL in a different network.

I am getting the home screen but after logging in to the front end its getting signed out automatically and throwing this error

" SAS® Logon Manager

For increased security, sign out and close your web browser when you finish accessing services that require authentication.

"

 

Kindly hepl us how to resolve this issue.

Contributor
Posts: 39

Re: How to Access SAS URL in a different network

[ Edited ]
Posted in reply to manikantavoonna

I have a user getting the same error.  Just to add more detail, I've cleared temporary internet files, deleted and recreated the user's account in Metadata, rebooted, tried Chrome and IE, reset the security and advancded settings in IE to their default, checked for hung/running jobs for the user - none - and he still gets this error.  I've opened a track with SAS Support for this, and will reply here again if they provide me with a solution.


Studio SIGN OUT.PNG
Senior User
Posts: 1

Re: How to Access SAS URL in a different network

Did you ever find a solution for this? I just started getting this problem.

 

Thanks!

New Contributor
Posts: 3

Re: How to Access SAS URL in a different network

[ Edited ]
Posted in reply to ebrenner22

I think this was resolved by the user using the correct URL for studio.  If you bookmark it after signing in, it can be saved as http://<server>/studio/SASLogon/login, or some other variant.  There's a file somewhere on the middle-tier server, if you're using the enterprise version and have access to the server, that has the exact URL you should be using.  If you don't have access to that, check for an email that had the original URL for Studio.  Ours is http://<server>.<domain>/SASStudio/.  Hope this helps.

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