3 weeks ago
During the last days we are getting some errors in the VA Administrator / Data Builder that we are only able to solve with a complete restart of the Visual Analytics platform.
This is even stranger because these errors appears spontaneously without any apparent cause. Bellow I show you the error messages we are getting in Administrator / Data Builder.
VA Administrator (when opening)
"The default preference values did not load. Please contact your system administror for assistance"
"No services are avaible for: com.sas.svcs.jobexecution.client.JobExecutionServiceInterface. Is a required process not started?"
VA Data Builder (when running the query)
"The request could not be completed successfully due to a server error. Please contact your system administrator.
Server error: No services are available for: com.sas.svcs.jobexecution.client.JobExecutionServiceInterface. Is a required process not started?"
Can you help us to identify the causes of this errors and how to solve them?
The explorations/reports are working fine but we are unable to Run Queries and Administer VA.