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E-mail from SAS server - Search Interface to SAS Content encountered error

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Occasional Contributor
Posts: 5

E-mail from SAS server - Search Interface to SAS Content encountered error

I received an e-mail today with the below error.  I've done some searches, and found posts for the subject line, but not this specific error message.  I haven't seen any impact to the SAS environment.  I can still browse and search for files within the SASVA hub.  The indexing server is still running.  Is this something I should be concerned about?

 

Search Interface to SAS Content encountered error while feeding the content to the Indexing Server


Error Message: com.sas.svcs.search.client.IndexDataExtractionException: Encountered problem while retrieving content for these type(s) "HistoryFolder".
HOST: myserver.mydomain.com

Check Web Application Server logs for more details.

Once the issue is resolved, please check Integrating Search Interface to SAS Content document for - How to recover lost data for Indexing Server after Indexing Failure under FAQ section.

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Re: E-mail from SAS server - Search Interface to SAS Content encountered error

Posted in reply to BSchellenger

Hello @BSchellenger,

 

it seems as your indexing server is finding some troubles. Perhaps not all the services are up and running or perhaps you need to re-index your data/metadata.

 

Please give a look to:

http://support.sas.com/kb/55/697.html

http://support.sas.com/kb/59/133.html

 

Last resort (not a friend of this one, but necessary in some cases), to disable email notifications for this service: http://support.sas.com/kb/54/579.html

 

Without more information is hard to know what is the cause of your problem, hence, hard to give an exact solution. But those 3 SAS notes have solved 99% of my troubles with the Search Interface to SAS Content.

 

Hope it helps!

 

Kind regards.

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