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Obsidian | Level 7

Hi. I have recently applied Windows o/s patches and when SAS VA has restarted I am getting the following when I try and log in via the web browser. Has anyone experienced a similar issue.


HTTP Status 500 - The system attempted to find and access a service for interface '' for 2 hours and was unsuccessful.

Opal | Level 21

Well the first thing I would do is check that all SAS Windows Services are running on all 3 SAS VA servers: 1 - Metadata, 2 - VA App Server and 3- VA Mid-Tier.


If there are no issues there I would be inclined to re-boot the servers. Remember the servers need to be started up in the order shown above (reversing the order for shutdowns), assuming they are separate physical servers. If all 3 SAS servers run on one physical server then just re-boot it and all the services should start in the correct order.



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