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fresh SAS Studio 3.6 wouldn't run on Windows 10 - how to update

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Occasional Contributor
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fresh SAS Studio 3.6 wouldn't run on Windows 10 - how to update

It has been a while.  I had a problem last July with a fresh installation of SAS Studio 3.6 on Windows 10.

It won't accept the JRE location. 

I explained it here:

https://communities.sas.com/t5/SAS-Studio/Fresh-SAS-Studio-3-6-won-t-accept-JRE-location/m-p/365866#...

So is there anyway to get an update for the software to see if will work now?


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‎02-13-2018 01:10 AM
Super User
Posts: 23,331

Re: fresh SAS Studio 3.6 wouldn't run on Windows 10 - how to update

Posted in reply to dcowles85

It sounds like you have a full SAS license, not SAS UE or SAS through an academic license. 

If that's the case please contact SAS Tech Support and they'll walk you through how to resolve the issue.

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‎02-13-2018 01:10 AM
Super User
Posts: 23,331

Re: fresh SAS Studio 3.6 wouldn't run on Windows 10 - how to update

Posted in reply to dcowles85

It sounds like you have a full SAS license, not SAS UE or SAS through an academic license. 

If that's the case please contact SAS Tech Support and they'll walk you through how to resolve the issue.

Occasional Contributor
Posts: 5

Re: fresh SAS Studio 3.6 wouldn't run on Windows 10 - how to update

Support fixed it in less than 10 minutes.
☑ This topic is solved.

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