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Service Temporarily Unavailable

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Frequent Learner
Posts: 1
Accepted Solution

Service Temporarily Unavailable

Hello, my first time to install and use SAS University Edition, but encountered the following message at the last step:

 

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.


Apache PivotalWebServer Server at localhost Port 10080 

 

 

Is someone else experience the same situation now? Or any past experiences? What does this really mean? How to fix it? Thanks!


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‎05-03-2016 04:56 PM
Community Manager
Posts: 529

Re: Service Temporarily Unavailable

Hi @yuanbaobei, I'm sorry you're having such difficulty on your first experience with SAS University Edition. It's our problem, nothing you did! It is a known issue that we are working hard to resolve as quickly as possible. This post, Service Temporarily Unavailable - an update from SAS, applies in your case. Watch this forum for an update.

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Solution
‎05-03-2016 04:56 PM
Community Manager
Posts: 529

Re: Service Temporarily Unavailable

Hi @yuanbaobei, I'm sorry you're having such difficulty on your first experience with SAS University Edition. It's our problem, nothing you did! It is a known issue that we are working hard to resolve as quickly as possible. This post, Service Temporarily Unavailable - an update from SAS, applies in your case. Watch this forum for an update.

SAS Employee
Posts: 145

Re: Service Temporarily Unavailable

An update is available to fix this issue.  Please see https://communities.sas.com/t5/SAS-Analytics-U/Service-Temporarily-Unavailable-Error-503-an-update-f... for the details.

Occasional Contributor
Posts: 17

Re: Service Temporarily Unavailable

looks like someone says this was solved. not on my end, maybe am doing something wrong, but the update didnt work i still get the error, please let me know what yu did

Community Manager
Posts: 529

Re: Service Temporarily Unavailable

Hi @Muwanguzi, I'm sorry you're still having trouble! We're still working on a solution. Meanwhile, there are some options you can try in this post SAS University Edition Error Messages – 5/4/16 Update from SAS. Post back here if one of those worked for you.

New Contributor
Posts: 2

Re: Service Temporarily Unavailable

I had the same problem. Tried everything outlined in the SAS forums. The update was never succesful even after many many trials.

 

In the end, what worked for we was to use VMware instead of Oracle VM VirtualBox.

 

Here is the SAS Quick Guide for it.

 

Hope that helps any of you! Enjoy!

Community Manager
Posts: 529

Re: Service Temporarily Unavailable

Hi @kwokzon, thanks for sharing what worked for you! @Muwanguzi, were you able to get back on track?

New Contributor
Posts: 3

Re: Service Temporarily Unavailable

I am getting that SAS suniversity edition is down temporarily message since yesterday night! Is it just something in my settings or is the SAS studio university edition down?

New Contributor
Posts: 3

Re: Service Temporarily Unavailable

I am getting that SAS suniversity edition is down temporarily message since yesterday night! Is it just something in my settings or is the SAS studio university edition down?

New Contributor
Posts: 3

Re: Service Temporarily Unavailable

Thx. I could get into the SAS university edition SAS studi. Thx SAS, as usual your responsiveness is amazing to your userbase

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