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SAS Univeristy error

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Occasional Contributor
Posts: 6

SAS Univeristy error

I am using SAS University edition , currently I'm running SAS on Vmware Work Station pro, I have  a windows 10 Dell laptop the ram is 8GB, So here is the problem 

First i got an error message stating "The launch of sever process failed with an unknown status code " , to rectify this problem I downloaded SAS University Edition again , now the problem I'm facing is that the SAS Studio is stuck on initialization screen  that is when you turn on  the virtual machine in the VMware and get an http address it takes you to SAS Information Center and there when you click "Start SAS studio" a new tab opens on which the word "Initializing" is written, I'm currently stuck on this blue screen with the word "Initializing" written ..

 To solve this problem I've tried deleting temporary files from my system also I've tried deleting Cache and cookies from my browser history I've even tried reeboting my laptop and even tried changing the drive of my Vmware from C to D as there was only 15 GB free on my C drive .

Please help me with this issue .

SAS Employee
Posts: 61

Re: SAS Univeristy error

[ Edited ]
Posted in reply to Kartik9999

Hi @Kartik9999,

 

Typically the initial error you got ("The launch of sever process failed with an unknown status code ") means that your shared folder is in a location that requires administrative rights to access.  I'm not sure about the other errors you're seeing now, but it might be worth checking the location of your shared folder. 

You can find more information about that error here: What do I do if I see an unknown status error?

 

thanks,

Jennifer

 

Occasional Contributor
Posts: 6

Re: SAS Univeristy error

Posted in reply to jennifert

i'm not getting "unknown status code" error now ,also for that the location of my shared folder is in my D drive which I think is accessible but i'm getting this error which has been uploaded in the attachments 

if you see the file uploaded in the attachments you will see that the SAS studio is struck on initializing screen 

please help me with this .

Attachment
SAS Employee
Posts: 61

Re: SAS Univeristy error

Posted in reply to Kartik9999

Hi @Kartik9999,

I have a couple suggestions.  What browser are you using?  You can try running it in a different browser, if you have one.

 

Also - this same issue was raised in an earlier post.  Maybe the suggestion offered here will help:

SAS Studio Status check stuck in Initializing after click "Start"

 

thanks,

Jennifer

 

Occasional Contributor
Posts: 6

Re: SAS Univeristy error

Posted in reply to Kartik9999

I am currently trying to run SAS University edition on chrome though i tried running it on Internet Explorer but i got an error stating "Can't reach the page".

I have even uploaded the error in attachments 

then I also tried changing the name of folder ".sasstudio " in myfolders to ".old" as mentioned in the thread shared in previous conversation but I got an error stating "you must type a file name ".

Attachment
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SAS Super FREQ
Posts: 404

Re: SAS Univeristy error

Posted in reply to Kartik9999

 

Hi, @Kartik9999. I believe you said your Shared Folder (myfolders) is on the D: drive. Please move this folder to your Documents directory and change the location in your Shared Folders properties. Let me know the result!

 

Thank you!

Randy

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