Write and run SAS programs in your web browser

Delete the Studio cookies if updating fails and you can't get SAS Studio to start

Accepted Solution Solved
Reply
Contributor
Posts: 53
Accepted Solution

Delete the Studio cookies if updating fails and you can't get SAS Studio to start

I was going to post this as a help request, but I figured it out myself, so others might find my solution helpful.

 

I had clicked on the Update link in the Start screen, but then the update kept failing.  Studio was still working, but it finally quit on me when it reached the 24-hour timeout I had set. (I lost some work. I have now set it to 240 hours!) And then, of course, Studio wouldn't finish starting, and it wouldn't update. So I totally uninstalled Studio and VitrualBox twice, without success. The Start screen was still showing that updates had downloaded and needed to be installed, which struck me as odd, considering I had reinstalled everything.  And then the light-bulb moment: cookies! Rather than clear all the cookies in my browser, I found where they were saved and deleted two obvious ones that related to SAS Studio.  Success!

 

Will


Accepted Solutions
Solution
‎10-18-2016 05:19 PM
Respected Advisor
Posts: 2,919

Re: Delete the Studio cookies if updating fails and you can't get SAS Studio to start

Great to see how to fix posts like this @WillTheKiwi! I suggest you mark your post as answered as you have done so yourself.

View solution in original post


All Replies
Solution
‎10-18-2016 05:19 PM
Respected Advisor
Posts: 2,919

Re: Delete the Studio cookies if updating fails and you can't get SAS Studio to start

Great to see how to fix posts like this @WillTheKiwi! I suggest you mark your post as answered as you have done so yourself.

Post a Question
Discussion Stats
  • 1 reply
  • 166 views
  • 1 like
  • 2 in conversation