Programming the statistical procedures from SAS

Customer level Survival Analysis

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Occasional Contributor
Posts: 7

Customer level Survival Analysis

If I have a list of 10K customers, 3K of which have closed, 7K remain open and a series of parameters by customer id.. can survival analysis produce a survival rate for each customer? 

 

For example, for Cust ID 101 there is 100% chance they will remain open after 1 month, 98% after 2 months, 97 after 3 months.. 

 

Any material on this would helpful

Super User
Posts: 23,319

Re: Customer level Survival Analysis

Posted in reply to qsilver23

Look at PROC LIFETEST and PROC PHREG and the examples in the documentation.

Whether you can do this depends on if you have the appropriate data to build a good model. 


qsilver23 wrote:

If I have a list of 10K customers, 3K of which have closed, 7K remain open and a series of parameters by customer id.. can survival analysis produce a survival rate for each customer? 

 

For example, for Cust ID 101 there is 100% chance they will remain open after 1 month, 98% after 2 months, 97 after 3 months.. 

 

Any material on this would helpful


 

Occasional Contributor
Posts: 7

Re: Customer level Survival Analysis

Just confirming.. will Proc PHREG provide survival rate for each customer?
or just the entire dataset?
Super User
Posts: 23,319

Re: Customer level Survival Analysis

Posted in reply to qsilver23

I think so

 


qsilver23 wrote:
Just confirming.. will Proc PHREG provide survival rate for each customer?
or just the entire dataset?

 

 

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