05-16-2017 03:19 PM
I receive below error when I try to run SAS IML. The SAS Depot folder was sharing on network. I tried to copy the SAS Depot folder to my local, removed IML and reinstalled it but no help. I am using Windows 10 64bits and Java(TM) SE Runtime Environment (build 1.8.0_131-b11).
Does anyone have any ideas on how to solve this problem?
Thank you very much for your input.
05-16-2017 04:04 PM - edited 05-16-2017 04:07 PM
Did you upgrade Win 10 with the Creators Update in the last month by any chance? There are known issues with this update, SAS 9.4 and Java with SAS failing with various Java errors.
05-17-2017 09:13 AM
You are running a 64-bit operating system. The error message indicates that you are trying to run a 32-bit JRE.
Under normal conditions, if you order a version of SAS for 64-bit Windows, it will not try to launch a 32-bit JRE from the x86 folder.
Therefore something is wrong, perhaps related to when you "tried to copy the SAS Depot folder to my local [machine]"
When you contact Technical Support, please include information about what you copied and from where. Make sure that you are installing a 64-bit version of SAS. If you want SAS/IML Studio, you also need to install that client component.