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PROC Star
Posts: 7,437
SAS GF App Has Stopped

While it has been working all week, my phone's SAS GF app now simply states "Unfortunately, SASGF 2017 has stopped"

 

Anyone else run into this or know how to get it working again? I already uninstalled and re-installed it, but with the same result. The desktop app appears to be working correctly but, unfortunately, that won't help next week.

 

Art, CEO, AnalystFinder.com

 

Contributor
Posts: 62
Re: SAS GF App Has Stopped
Still working for me. In fact looks like a bug was fixed of turning off notifications msg after reading.
Michelle
PROC Star
Posts: 7,437
Re: SAS GF App Has Stopped
[ Edited ]

Are you on MAC or Android? I'm on Android. Uninstalled, Re-Installed and even rebooted my phone. App refuses to work!

 

p.s. Just downloaded it to my ipad and, there, it works, but I really don't feel like walking around with my ipad

 

 

Contributor
Posts: 62
Re: SAS GF App Has Stopped
Nope. iPhone.
Michelle
Frequent Contributor
Posts: 76
Re: SAS GF App Has Stopped
[ Edited ]

I am on a Samsung S5 Android phone and the App is working. It is a bit slow at times with screen switching and the messages notification is always showing all messages as new.

PROC Star
Posts: 7,437
Re: SAS GF App Has Stopped

Still not working on my phone: LG X Power

SAS Employee
Posts: 4
Re: SAS GF App Has Stopped
Good morning, if you are onsite, please stop by the mobile app help desk and they should be able to resolve the problem.


PROC Star
Posts: 7,437
Re: SAS GF App Has Stopped

I don't arrive until tomorrow, but will check with them then. Thanks!

Occasional Contributor
Posts: 7
Re: SAS GF App Has Stopped
It happened to me, too. The app was working fine until today and now it just keeps crashing. According to the mobile app help desk, people with an Android OS earlier than 4.5 are having issues. If that's you and you can update your OS, that should fix it. If (like me) you can't, use the web version instead. (https://event.crowdcompass.com/sas-globalforum2017)
PROC Star
Posts: 7,437
Re: SAS GF App Has Stopped

I'm on Android 6.0.1 so I think it goes beyond just having an operating system later than 4.5

 

I really don't want to use the web version because, each time you logon, you have to wait to get a verification code via email.

 

Art, CEO, AnalystFinder.com

 

Occasional Contributor
Posts: 7
Re: SAS GF App Has Stopped
The web version isn't ideal, but I've been able to use the same verification code every time I access the site. I haven't needed to have the email re-sent.
PROC Star
Posts: 7,437
Re: SAS GF App Has Stopped

Hope that continues for you. I've needed about two per day.

 

Art, CEO, AnalystFinder.com