problem with SAS Forecast Studio---invalid forecasting sessionException: Session does not exist

[Jade_SAS]

Hi All,

    I am new to SAS Forecast Studio. I found if I leave the project on for some time and click the models under Hierarchy view, I will get two messages and could not retrieve the forecast model.

1) Message 1: The selected series will be diagnosed in order to retrieve its model selection list.

2) Message 2: com.sas.analytics.forecasting.client.api.execeptions.InvalidForecastingSessionException: Session does not exist

Could you please let me know what's going on? My guess is I did not interact with the project for some time and could not activate the project any more.

Thank you!

Jade

[alexchien · Accepted solution]

Your client session might have timed out. Please restart the client (close the existing instance and reopen it) and see if it connects to the project properly. thanks

alex

[Jade_SAS]

it works, thank you!

Is there any way to control the clent session time out?

[alexchien]

The client timeout is an Admin setting, not user setting. You can ask the Admin in ur orgnization to make the change via SAS Management Console. 

Application Management -> SAS Appplication Infrastructure -> Forecast Server 14.1, Right Click....There should be a tab for the :"settings".  The session timeout can be set there (see the attached screenshot)..

You can find more info from the Admin guide.

Cheers

Alex

[Jade_SAS]

Thank you! This is really helpful!!!