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SAS Enterprise guide error of server disconnected

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SAS Enterprise guide error of server disconnected

I just installed SAS Enterprise Guide 64bits. Something weird is even I ran any pretty simple program, ex. just defined the library, this is a error window popped out with " The server is disconnected".  The error in log is below.

 ERROR:  BRIDGE FAILURE - ERROR LOADING IMAGE
        MODULE: sasxgopt SUBSYSTEM: 184 SLOT: 2

The server is just the local server and it is connected shown in enterprise guide. The error is shown belowCapture.JPG

Thanks, hope someone can help with that. I can't do anything with SAS now...

 

Lu


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‎12-18-2015 11:22 AM
Community Manager
Posts: 2,712

Re: SAS Enterprise guide error of server disconnected

That is a strange message.  Try turning off the Graph Options statement in generated code (see this topic for how to do that).

 

Still, your symptom is very severe.  It might be something to do with your SAS install -- not sure if your install of EG also included/touched your installation of SAS.  The EG install by itself does not touch SAS, but if you used the SAS Deployment Wizard with more components selection, it might have.

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‎12-18-2015 11:22 AM
Community Manager
Posts: 2,712

Re: SAS Enterprise guide error of server disconnected

That is a strange message.  Try turning off the Graph Options statement in generated code (see this topic for how to do that).

 

Still, your symptom is very severe.  It might be something to do with your SAS install -- not sure if your install of EG also included/touched your installation of SAS.  The EG install by itself does not touch SAS, but if you used the SAS Deployment Wizard with more components selection, it might have.

New Contributor
Posts: 3

Re: SAS Enterprise guide error of server disconnected

Thanks for you help, Chris! I just turned it off and now it is working. My SAS EG is installed with SAS 9.4. But is there any limitations with running SAS program in the future if I turn off the generation mode ?

Community Manager
Posts: 2,712

Re: SAS Enterprise guide error of server disconnected

No, it just means that you don't have SAS/GRAPH installed.  Usually the symptom is an error in the log, not a crash like you saw.  So I'm suspicious that something is partially installed on your machine, and this might not be the end of the trouble.  So...keep vigilant! 

New Contributor
Posts: 3

Re: SAS Enterprise guide error of server disconnected

Got it, Chris! I will keep eyes on that.

New Contributor
Posts: 2

Re: SAS Enterprise guide error of server disconnected

Setting this option did not solve this problem for me.  This information is in the log summary:

 

ERROR:  An exception has been encountered.
Please contact technical support and provide them with the following traceback information:
 
13                                                         The SAS System                              09:10 Sunday, August 28, 2016

The SAS task name is [OBJECT_EXECUTIVE]
ERROR:  Write Access Violation OBJECT_EXECUTIVE
Exception occurred at (0AA6472C)
Task Traceback
Address   Frame     (DBGHELP API Version 4.0 rev 5)
000000000AA6472C  000000000665CBB0  tkjni:tkjni+0x1372C
00000000071DAFDA  000000000665CBB8  sasods:tkvercn1+0x129F9A
00000000073D539C  000000000665D058  sasodst:tkvercn1+0x435C
00000000072C3FDA  000000000665E3F0  sasods:tkvercn1+0x212F9A
00000000071CA8B0  000000000665E4C0  sasods:tkvercn1+0x119870
00000000048DAFE3  000000000665E4C8  sasxshel:tkvercn1+0x49FA3
00000000071CAFA2  000000000665F010  sasods:tkvercn1+0x119F62
00000000073D11D8  000000000665F0B0  sasodst:tkvercn1+0x198
00000000076158EA  000000000665F0B8  sasxany:tkvercn1+0x48AA
00000000076120D2  000000000665F1A0  sasxany:tkvercn1+0x1092
000000000489266D  000000000665F2D0  sasxshel:tkvercn1+0x162D
00000000048919D5  000000000665F360  sasxshel:tkvercn1+0x995
00000000048BAF63  000000000665F4B0  sasxshel:tkvercn1+0x29F23
00000000048E43A1  000000000665F810  sasxshel:tkvercn1+0x53361
00000000048E7C0C  000000000665F900  sasxshel:tkvercn1+0x56BCC
00000000048E13F8  000000000665F9A0  sasxshel:tkvercn1+0x503B8
00000000058B144A  000000000665F9A8  sasxobj:tkvercn1+0x40A
00000000033089DB  000000000665FBF8  sashost:Main+0x10EBB
000000000330E62D  000000000665FF50  sashost:Main+0x16B0D
00000000775759BD  000000000665FF58  kernel32:BaseThreadInitThunk+0xD
00000000777AA2E1  000000000665FF88  ntdll:RtlUserThreadStart+0x21

69         ODS GRAPHICS OFF;

Community Manager
Posts: 2,712

Re: SAS Enterprise guide error of server disconnected

@mcperew, your traceback is a crash in SAS.  You'll need to work with SAS Technical Support on possible causes -- be sure to include your program, full log, and the version of SAS you're using (including applied hot fixes).  The crash appears to happen when SAS is calling into some Java-based routines, so you should also include the output of proc javainfo; run; in your track.

Contributor
Posts: 62

Re: SAS Enterprise guide error of server disconnected

hi ,

i have come across the same situation in my batch job exection. as the same job was execting sucessfully all of sudden i see the 

 

BRIGE FAILURE -ERROR LOADING IAGE

error: could not load /sas/SASHome/SASFoundation/9.4/sasexe/sassqlt : open failed: No such file or directory

 

2)any idea of XOB failure detected.. in the same job another exectuion the error occurred. never seen before job was running successfully every day ..how come this eror trigger ? any expert idea :0

 

thanks

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