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SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

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Occasional Contributor
Posts: 6

SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

[ Edited ]

MSI (s) (E0:C4) [23:17:13:826]: Windows Installer installed the product. Product Name: SAS Enterprise Guide 7.1 (64-bit). Product Version: 7.100.2711. Product Language: 1033. Manufacturer: SAS Institute Inc.. Installation success or error status: 1603.

 

Attached is a zipped installation log file generated by the MSI package eguide.msi.

 

Any ideas of what could be happening ?

Esteemed Advisor
Posts: 6,646

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

Open a call with SAS Technical Support. You may get a solution here, but it is important that such issues come to the attention of the SAS developers.

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Occasional Contributor
Posts: 6

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

Thanks Kurt.
Respected Advisor
Posts: 3,062

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

Have you tried a manual install using the EG 7.11 standalone installer?

Occasional Contributor
Posts: 6

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

I don't have the standalone installers in my SAS Software Depot (SAS 9.4 TS1M3, Rev. 940_16w04), there's no standalone_installs subdirectory in it.

 

Thank you

Respected Advisor
Posts: 3,062

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

We got the standalone installers by default when we requested EG 7.11. I suggest you talk to your SAS representative if you would like to try these.

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