Desktop productivity for business analysts and programmers

SAS EG 5.1 login exception - error loading control file

Accepted Solution Solved
Reply
Occasional Contributor
Posts: 8
Accepted Solution

SAS EG 5.1 login exception - error loading control file

[ Edited ]

Hi All,

I have a user who is unable to log in with the following error [see attached].

From what I can see the suggestions are around deleting some XML files in the EG\5.1 folder.

 

I was just  wondering if you can advise on the matter...

 

thank you

 

Kind regards


SAS error.jpg

Accepted Solutions
Solution
‎05-12-2017 05:37 AM
SAS Super FREQ
Posts: 306

Re: SAS EG 5.1 login exception - error loading control file

Hi Mitreto,

 

Yes, we have seen this issue a couple times.  We don't currently have an explanation for why the SDSControl.xml file is sometimes getting saved in a bad xml format (all NUL characters), however you can workaround by having the user simply delete this file:

 

%appdata%\SAS\SharedSettings\7.1\SDSControl.xml

 

We already made changes in the next release to better handle this issue.

 

Casey

View solution in original post


All Replies
Solution
‎05-12-2017 05:37 AM
SAS Super FREQ
Posts: 306

Re: SAS EG 5.1 login exception - error loading control file

Hi Mitreto,

 

Yes, we have seen this issue a couple times.  We don't currently have an explanation for why the SDSControl.xml file is sometimes getting saved in a bad xml format (all NUL characters), however you can workaround by having the user simply delete this file:

 

%appdata%\SAS\SharedSettings\7.1\SDSControl.xml

 

We already made changes in the next release to better handle this issue.

 

Casey

Occasional Contributor
Posts: 8

Re: SAS EG 5.1 login exception - error loading control file

Hi Casey,

thank you very much for your reply. The problem was solved.

 

Kind regards

 

Marin

☑ This topic is solved.

Need further help from the community? Please ask a new question.

Discussion stats
  • 2 replies
  • 201 views
  • 1 like
  • 2 in conversation