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Lapis Lazuli | Level 10 woo
Lapis Lazuli | Level 10

Hi All,

I need help/workaround for my below issue please,

I am using SAS EG 5.1 through citric, and its on AIX server. I have one small sas dataset and it has few variables. One "character" variable values are too long with quotation mark, my issue is whenever i try to select any cell from EG table OR hoover on that big record value my screen got freeze (OR big yellow color box appear with complete value) and i cannot do anything for while, sometime it takes too long to take any action and have to wait long. Is there any way i can avoid this freeze or that yellow color box to be appear?

Please advise...

Thanks...

8 REPLIES 8
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Lapis Lazuli | Level 10 woo
Lapis Lazuli | Level 10

Does anyone has an idea about this issue....?

ChrisHemedinger
Community Manager

I don't think that there is a way to prevent the tooltip (that appears when you hover over a value) from appearing.  If this is causing the process to hang, you should work with SAS Technical Support to see if there is a fix or workaround.

Chris

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Lapis Lazuli | Level 10 woo
Lapis Lazuli | Level 10

Thanks Chris - this is actually being big headache for users Smiley Happy...

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Lapis Lazuli | Level 10 woo
Lapis Lazuli | Level 10

no definite solution from SAS yet,

if someone can please comment on this...any work around?

ballardw
Super User

Don't open that data set. Create a view or other dataset without that field OR substring it to a shorter length for users to look at.

SASKiwi
PROC Star

Are you able to try this outside Citrix on a real PC to see if you still have the same problem?

CaseySmith
SAS Employee

I can reproduce it pretty easily by submitting the following code to create a value with a long length (3000 in this case), then hover over that value in the data grid (over RDP (presentation virtualization, similar to Citrix) -- haven't tried directly logged into the client machine yet):


data blah;
x="012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789";
run;

The problem (delay/unresponsiveness) appears to get worse the longer the value.

I doubt there is currently a way to prevent the problem other than avoiding hovering the mouse over very long character values in the data grid, so the tooltip will not attempt to be rendered.  However, I will enter this in our tracking system so we can investigate a fix for a future release.


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Lapis Lazuli | Level 10 woo
Lapis Lazuli | Level 10

thank you for your feedback Casey, looking forward for future definite fix...:)

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