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Problems encountered while opening SAS Enterprise guide for academics

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Contributor
Posts: 33

Problems encountered while opening SAS Enterprise guide for academics

Hi Everyone,

I encounter this problem when I start SAS Enterprise guide on for academics saying it has encountered a problems and has to close. The exact image of the message has been attached. And when I deep deeper to get more details on the problem I get this:

'.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.


-------------------------- Technical Information Follows --------------------------

Exception Details:
----------------------------------------
Exception type:  System.Xml.XmlException
Message:         '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
Source:          System.Xml
Target Site:     Throw

Stack Trace:
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.Linq.XDocument.Load(XmlReader reader, LoadOptions options)
   at System.Xml.Linq.XDocument.Load(String uri, LoadOptions options)
   at SAS.EG.Options.EGOptions.DeserializeOptions(String fileName)
   at SAS.EG.Options.EGOptions.Load()
   at SAS.EG.Options.EGOptions.get_Instance()
   at SAS.EG.ProjectElements.ProjectCollection.SetDataModelOptions()
   at SAS.EG.MainForm.LoadOptions()
   at SAS.EG.MainForm..ctor()
   at SAS.EG.App.Startup(String[] args)
   at SAS.EG.App.Main(String[] args)
   at SAS.EG.EntryPoint.Main(String[] args)

 

Does anyone know what I could do to fix this?

Thanks,

 

 


Capture.JPG
Super User
Posts: 7,446

Re: Problems encountered while opening SAS Enterprise guide for academics

One of your configuration XML files seems to be corrupt. You find them in %appdata%\Roaming\SAS\EnterpriseGuide\version.

If nothing else helps, rename EnterpriseGuide to something else and start EG.

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Maxims of Maximally Efficient SAS Programmers
Contributor
Posts: 33

Re: Problems encountered while opening SAS Enterprise guide for academics

Hi KurtBremser,

Thanks for your response. By renaming do I just need to right click and rename?

 

If it might help, I did some updates last night. And as soon as the updates were over, I could not open my SAS EG.

 

Will it work it i uninstall and reinstall my SAS EG?

Thanks

Super User
Posts: 7,446

Re: Problems encountered while opening SAS Enterprise guide for academics

Yes, right-click and rename.

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Maxims of Maximally Efficient SAS Programmers
SAS Super FREQ
Posts: 306

Re: Problems encountered while opening SAS Enterprise guide for academics

The error in the callstack points to a format issue in your options file (ex. %appdata%\SAS\EnterpriseGuide\7.1\EGOptions.xml).  Renaming the EnterpriseGuide directory (in %appdata%\SAS\) as Kurt suggested will do the trick, but if you want to be more surgical, renaming the EGOptions.xml file in that directory (a new one will get created with the default options) should also resolve the issue.

 

Casey

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