09-27-2013 09:21 PM
I recently created my SAS profile, logged in and created an EM course under Control Center. I am able to login to SAS cloud but am unable to create a new project. I keep getting asked for my userid and password and despite entering the correct credentials, I am unable to proceed.
Has anyone encountered similar issues. Please share.
On a side note, does anyone know what is the turnaround time from creating a new course in Control Center till it becomes fully available for access. I requested the course creation 2 days back.
Any inputs much appreciated.
PS - I've attached screenshots of my problem in the attached doc.
09-29-2013 07:45 AM
The best way to help with this is to send this information to email@example.com. That will open a Technical Support track for your issue. They can then assist or direct you to the appropriate folks. After registering, you can typically create a course immediately.
Once the logon issue is resolved, it might be helpful to know about other support information regarding SAS OnDemand for Academics. It's located here: http://support.sas.com/ondemand