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2nd Place Winner - 2023 Customer Awards: Timestamp - Distinguished Partner
Fluorite | Level 6

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Company: Timestamp

Company background: Timestamp is an integrator of technologies and information systems, established in 2003, that operates in highly specialized use cases, creating integrated systems for all organizations and companies. We develop projects on several continents, with fixed operations in Portugal, Spain, and the Netherlands. We operate primarily in critical, complex, and high-scale scenarios, providing efficient solutions based on the most effective, evolving, and robust technologies proven in the global enterprise market. Our Data & Analytics division’s level of expertise with SAS technology allows us to be one of the proven leaders in Information Technologies that serve the market, addressing projects in Portugal, Spain, Luxemburg, and in the African continent. We have a strong commercial team that is fully engaged with SAS commercial team and customers, to close SW deals and assure renewals; we have a pre-sales team that allows us to invest in the delivery of high value PoCs and pilot projects for leveraging SAS sales; we have a strong SAS project delivery practice, that also works jointly with SAS Consulting; we are present in customer maintenance teams for SAS environments; we have a SAS and Cloud Managed Services Operations Center with critical SLAs and 24/7 support serving national and international customers. We are the first Portuguese SAS Gold Partner, the biggest Public Sector partner and the most SAS specialized Portugal-based company. We are certified in Visualization, Analytics, Data Management, SAS Viya, Evolve Your Analytics Platform, having already received the “SAS partner of the Year” award. We have been pushing the market with proven SAS technologies (such as Enterprise Miner or Dataflux) since 2017. We have delivered the first SAS Viya platform and the first SAS Viya 4.0 on Public Cloud in Portugal. Nevertheless, we are also not afraid to do it on specific or new technologies, as we did with SAS Data Connector to Hadoop, SAS Visual Investigator, SAS Detection and Investigation for Healthcare, SAS Intelligence and Investigation Management, SAS Costumer Intelligence 360 or SAS Dynamic Actuarial Modelling. The use case described after is based on a Customer Success story with AT, who is the Portuguese Tax and Customs Authority.

Contact: Luis Leao Silva

Title: Board Member - Data & Analytics

Country: Portugal

Award Category: Distinguished Partner

Why did your organization decide to work with a SAS partner? What was the business need?
Identifying taxpayers on foreign countries, matching from third-party sources with a large diversity of formats and nomenclatures, with various OECD / EU countries. A complex and time-consuming challenge, and the idea was to stop doing it manually, where the rate of success was very low, 4%-5%.

What were the expectations of the partner and how did the partner exceed them?
The customer started to have more information for inspection, risk analysis and fighting fraud and tax evasion. Incorporating Machine Learning in a process that, if it were not based it, would be much more time-consuming and erroneous. Also, it is a simple solution, with easy adherence by people.

How did the partner's contributions lead to your organization's success? Please quantify if possible.
Very high satisfaction, with identification rates above 80% (comparing to 4%-5% before). Also, to achieve correctness, huge time and effort was needed, and the process is now highly automated and timely. This implementation has allowed AT to excel on this process, among its fellow EU counterparts.


SAS Employee

Timestamp has been a strategic partner for SAS in Portugal over the years. They are an extremely professional team with strong SAS know-how. Undoubtedly a partner that deserves to win this award. Good luck!


SAS Employee

On top of what @SofiaReal  already commented, Timestamp has been so helpful when it was necessary to create some references material with the clients that thwy directly deal with, i.e. SL Benfica. 

SAS Employee

TIMESTAMP do justice for the real meaning of the word "partner" when working on clients or on the several renewals process that we have with them. They help us to grow our business, give a very good service quality and therefore more than deserve to win this prize.

Fluorite | Level 6

Thank you SAS team for your kind words. SAS has been paramount to our Data & Analytics strategy, both in Portugal and internationally, and will continue to be so. Let's keep creating success stories together!