06-25-2017 02:39 PM
Customer has the following problem:
They use SAS Digital Marketing Studio to work with broadcasts. They make the html content on the editor and then they copy-paste this content in the corresponding broadcast in the SAS DM Studio. This approach works.
But after a while this broadcast stops working. When trying to view the content of this broadcast see that the html-template is empty.
What is the reason of this problem? Why html-conten text is suddenly missing?
06-27-2017 09:50 AM
Hi @HULK, without knowing the details of this implementation, I'll suggest having a look at this documentation: http://support.sas.com/kb/55/223.html Also consider opening a track with Technical Support. Here are all the ways to contact Tech Support: http://support.sas.com/techsup/contact/index.html