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Response Channel Code mapping

Occasional Contributor
Posts: 18

Response Channel Code mapping

Hi All

I am trying to move a response channel code from one response definition to another by deleting it from the one and adding it to the other. It adds perfectly, but does not get deleted from the first one! Has anyone experienced this before and how did you get around it?

Community Manager
Posts: 611

Re: Response Channel Code mapping

Hi @HeidiDT, your best best for this issue (if you haven't done this already) is to open a track with Technical Support. For information on other ways to contact Tech Support, refer to: Hope you'll post back here what you learn!


Bev Brown
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