10-27-2016 10:24 AM
When SAS MO process the leads, the control holdout leads of one communications can overlap to other communications. However, what i want is, if a customer is selected on one control group he/she cannot be on another control group. Is this possible from MO processing?
Customer selection on control group is very important from reporting perspective to measure campaign effectiveness.
How can we pursue SAS R&D to look into this?
10-27-2016 11:41 AM
You are right, the control holdout leads of one communication can overlap to other communications.
In my experience, the overlapping rarely happened, especially if the percentages were 5%. There is more probability of overlapping if the percentages are higher. There must enough customers to satisfy your constraints and to be allocated to the hold out groups. If there are enough customers, I agree that it would be better not having overlap to measure campaign effectiveness.
The best way to ask SAS R&D to look into this is by entering your recommendation via the SASware Ballot https://communities.sas.com/t5/SASware-Ballot-Ideas/idb-p/sas_ideas