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E-Ching_Lee
SAS Employee

SAS Customer Intelligence 360 has introduced three new REST APIs that you can use to perform actions, automate processes, and access data.

 

The System for Cross-domain Identity Management (SCIM) API enables you to manage users, groups, roles. You can use this REST API to perform these actions:

 

  • manage users’ permissions (administrative access required)
  • add and remove users
  • add and edit groups
  • add and remove roles that are assigned to users and groups

You can use the REST API to change these settings on an as-needed basis, but the API interface also enables you to automate role management and integrate this process with external systems.

 

The feature is available in SAS 360 Engage: Digital, SAS 360 Engage: Direct, SAS 360 Engage: Email, SAS 360 Discover, SAS 360 Engage: Optimize, and SAS 360 Plan. For more information about this REST API, see SCIM API.

 

The Marketing Design REST API provides a way to access and view information about some SAS Customer Intelligence 360 items. You can use this REST API to perform these actions:

 

  • access task information (for example, channel, details, status, and usage).
  • filter and sort a list of tasks based on query parameters.
  • access segment maps. For example, you can update the membership of a segment map and see information about the most recent job that affects the segment map.
  • retrieve metadata about response tracking codes (RTC). The API enables you to use filters to get specific RTC metadata. This metadata can help you understand which content was shown to an individual.
  • query metadata about occurrences of bulk tasks and segment maps. Similar to the features of the RTC endpoints, you can use filters to find the status of an execution and the metadata that is related to the execution.

The feature is available in SAS 360 Engage: Digital, SAS 360 Engage: Direct, SAS 360 Engage: Email, SAS 360 Discover, and SAS 360 Plan. For more information about this REST API, see Marketing Design API.

 

The Workflow REST API enables you to access and manage workflow resources for SAS 360 Plan. You can manage workflow items such as workflow processes, workflow tasks, approvals, assignments, and attachments.

 

The feature is available in SAS 360 Plan. For more information about this REST API, see Workflow API.

How to improve email deliverability

SAS' Peter Ansbacher shows you how to use the dashboard in SAS Customer Intelligence 360 for better results.

Find more tutorials on the SAS Users YouTube channel.

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