Why does SAS Real-Time Decision Manager slow down when I use sort arbitration?

[#1]

SAS Real-Time Decision Manager enables you to automatically choose the best option(s) among multiple potential treatments to deliver to a customer. One method that you can use for this arbitration among potential treatments is sort arbitration. However, you might experience a steep growth in your decision campaign response time with each increase in the number of treatments for arbitration when you use this method.

This drop in performance is caused by inefficiencies in the underlying handling of custom detail values. You can limit the effect of the problem somewhat by reducing the number of custom detail values that you use. However, limiting custom details is not usually a workable solution.

• A fix for this issue for SAS Marketing Automation 5.41 is available from Technical Support.
• A fix for this issue for SAS Marketing Automation 6.3 is also available from Technical Support.

Visit Problem Note 53415: Response time for a SAS® Real-Time Decision Manager campaign increases significa... to rate these instructions.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Real-Time Decision Manager	Solaris for x64	5.41		9.3 TS1M2
		Linux for x64	5.41		9.3 TS1M2
		HP-UX IPF	5.41		9.3 TS1M2
		Microsoft® Windows® for x64	5.41		9.3 TS1M2
		64-bit Enabled AIX	5.41		9.3 TS1M2
		64-bit Enabled Solaris	5.41		9.3 TS1M2